Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Average customer rating
4 out of 5
4
(371 Reviews)
Open Ratings Snapshot
Rating breakdown 371 reviews
5 Stars
225
4 Stars
38
3 Stars
43
2 Stars
28
1 Star
37
76%of customers recommend this product. 
(
265 out of 350
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Customer Rating
1 out of 5
1
Not anywhere near quality it should be
on May 27, 2020
Posted by: Gary Dublin
Verified Purchase:Yes
bought this alpha glass with my otter box case Symmetry popsocket had the glass on for two days within the two days I noticed a huge crack across my screen which it hadn’t have any falls Not as good quality as stated wouldn’t recommend to anybody.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 28, 2020
Hi, Gary!

We're sorry to hear about the damage to your Alpha Glass! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement screen protector. Reach out to our Customer Service Team in your region, here: https://www.otterbox.ie/en-ie/contact-us

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Cracked already..!
on June 1, 2020
Posted by: Maf1
Verified Purchase:Yes
Bought this on recommendations,followed all instructions to put the screen protector on...it has cracked and we have no idea why...she has been treating the phone like gold and definitely hasn't dropped it.Not sure what has caused it...just grateful itt wasn't the screen itself..
Response from otterbox.comBy OtterBox , Customer Service Team , June 3, 2020
Hi there!

We're sorry to hear about any damage to that Alpha Glass! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement screen protector. Feel free to reach out to out Customer Service Team here: https://www.otterbox.com/en-us/support

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Protection
on June 1, 2020
Posted by: Billy
Verified Purchase:Yes
I love the protective cover, works well over the phone glass and helps protect it well, love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Looks cheap
on June 3, 2020
Posted by: Harold
Verified Purchase:Yes
Looking for a different case Like the defender series
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 8, 2020
Hey, Harold!

We're sorry to hear that you're not a fan of your Alpha Glass! We'd love to get some more detailed feedback about the experience you're having with your screen protector. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Totally worth the price!
on June 4, 2020
Posted by: Any1derful
Verified Purchase:Yes
The aligner alone makes this product worth the price right out the box, I’ve dropped the phone a few times already and there is not even a scratch anywhere.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox Fan
on June 5, 2020
Posted by: Robert the singer
Verified Purchase:Yes
I bought the Otterbox screen protector and a clear case for my son's new iPhone. I've been using Otterbox products for many years now on all of our phones and they provide excellent protection to these expensive devices. You only have to replace a broken phone one time to appreciate the value that Otterbox protection brings to your devices. The online purchase was easy. My only problem was with the time it took for the standard delivery, which was nearly 2 weeks. Overall, a good product, though.
Regards,
An Otterbox Fan
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Never looked back since
on June 6, 2020
Posted by: Happyhannah
Verified Purchase:Yes
I’ve had 2 phones in the space of four years. And both phones have had otter box cases on them. I have dropped my phone down the escalator and in many other stupid ways! And I’ve never had a crack nor a dent in any of them! I’m not sure how these phone cases do it but they do it with style!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Not very good
on June 8, 2020
Posted by: James1234
Verified Purchase:Yes
I bought a screen protector then a week later dropped my phone and the whole screen smashes so I bought a new one. After I put the new one on I dropped my phone again and all the bottom left is cracked
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 11, 2020
Hi, James!

We're sorry to hear about the damage to your Alpha Glass! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement screen protector. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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