Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Average customer rating
4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
225
4 Stars
38
3 Stars
43
2 Stars
28
1 Star
37
76%of customers recommend this product.
(
265 out of
350)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Posted by: Linnyb233
Verified Purchase:Yes
I bought this for my new phone and was amazed at how easy it was to install! It came with a guide that fits over the phone to ensure it is straight and everything you need to make it dust free, I’ve never successfully installed a screen protector without getting at least one bubble. And so far it’s super tough too! I’m really pleased and would definitely spend the money to buy another, it’s 100% worth it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Iphoneunprotected
Verified Purchase:Yes
I bought this item for my new phone, the bracket guide that comes with it is pointless it gets in the way of applying the screen protector
I ended up not being able to apply the screen protector without any bubbles appearing on my screen so I discarded it altogether
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 13, 2020
Hi there!
We're sorry to hear about your frustration with your Alpha Glass! We appreciate your feedback about the installation tool, and we'll be sure to get your thoughts passed along to our design team. In the meantime, we'd recommend reaching out to our CS team in your region to see about getting a replacement screen protector and some installation tips.
Warranty link: https://www.otterbox.co.uk/en-gb/warranty-claim
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Alpha Glass! We appreciate your feedback about the installation tool, and we'll be sure to get your thoughts passed along to our design team. In the meantime, we'd recommend reaching out to our CS team in your region to see about getting a replacement screen protector and some installation tips.
Warranty link: https://www.otterbox.co.uk/en-gb/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: OrlCommuter
Verified Purchase:Yes
I bought a commuter case and Alpha Glass for my new Iphone 11. With the enclosed application guide it was super easy to apply. Glass fit perfectly in guide. No air bubbles, no blemishes- a perfect fit. Glad I bought as I'm a little neurotic and broken screens and scratches.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JoPep
Verified Purchase:Yes
I bought this since purchasing my new phone. Within a couple of weeks my toddler has already managed to get hold of the phone and throw it on the kitchen floor. New glass screen protector, combined with new case, have undoubtedly saved the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elle24
Verified Purchase:Yes
I bought this case a few weeks ago when I bought my new phone and I’m so happy I did because I drop my phone more than once per day and it isn’t cracked once
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Callun
Verified Purchase:Yes
Bought as wanted to keep the back visible of my XR but not wanting a smashed screen, good product but break to easy, phone slid of my cushioned sofa down and to another cushion and smashed the screen protector 3 days after buying it from a fall that would not have smashed the screen on my phone! Good product but overpriced wont be buying another
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 26, 2020
Hi, Callun!
We're sorry to hear about the damage to your Alpha Glass! It's definitely unusual to hear that your screen protector broke so easily. The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement Alpha Glass. Drop us a line at 1-855-688-7269, and we can get that warranty claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Alpha Glass! It's definitely unusual to hear that your screen protector broke so easily. The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement Alpha Glass. Drop us a line at 1-855-688-7269, and we can get that warranty claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Comforting to know my phone is much safer now
on February 26, 2020
Posted by: Tinny
Verified Purchase:Yes
Just bought a new iPhone 11 and wanted to get the best protection for it. Otterbox with a screen protector are the solution!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kubz
Verified Purchase:Yes
Had for all of a week before dropping my phone getting out of the car. Saved my phone screen!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com