Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Average customer rating
4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
225
4 Stars
38
3 Stars
43
2 Stars
28
1 Star
37
76%of customers recommend this product.
(
265 out of
350)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Posted by: Andrew
Verified Purchase:Yes
Within 24 hours it had shattered. Not worth the time or money
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 4, 2019
Hey Andrew,
We're so sorry this Alpha Glass didn't go the distance!
This screen protector wasn't actually designed to be indestructible as much as it was intended to absorb the brunt of impacts that would've compromised your phone otherwise.
As long as your screen survived any and all drops unscathed, we'll call that a win and skip straight to the part where we help you get a brand-new replacement case under our awesome warranty. Simply just click on over to our online Support/Warranty page and we'll get you an Alpha Glass that we trust will be better able to withstand the pressures of protection this time around!
bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
We're so sorry this Alpha Glass didn't go the distance!
This screen protector wasn't actually designed to be indestructible as much as it was intended to absorb the brunt of impacts that would've compromised your phone otherwise.
As long as your screen survived any and all drops unscathed, we'll call that a win and skip straight to the part where we help you get a brand-new replacement case under our awesome warranty. Simply just click on over to our online Support/Warranty page and we'll get you an Alpha Glass that we trust will be better able to withstand the pressures of protection this time around!
bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JOOLES
Verified Purchase:Yes
I BOUGHT A OTTERBOX COVER WITH THE GLASS SHIELD. THOUGHT THAT THE GLASS SHIELD WOULD BE HARD BUT THEY GIVE YOU THE STUFF TO CLEAN THE PHONE AND A GUIDE TO HELP YOU PUT IT ON. IT WAS EASY. THE CASE IS GREAT. I USUALLY HAVE BOUGHT THE DEFENDER BUT WENT WITH ANOTHER THIS TIME & I LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: thf65
Verified Purchase:Yes
The size of the Alpha Glass Screen Protector is not big enough to cover the hole screen of the iPhone XR.
This could be made better. I have a screen protector glass for my iPhone SE, which cover the hole front side from edge to edge.
This could be made better. I have a screen protector glass for my iPhone SE, which cover the hole front side from edge to edge.
Response from otterbox.comBy OtterBox , Customer Service Team , December 13, 2019
Hi there!
We're sorry to hear about your frustration with Alpha Glass. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you're interested in a screen protector that extends to all the edges of your phone, we'd suggest checking out Amplify Edge2Edge here: https://www.otterbox.com/en-us/apple-iphone-xr/amplify-screen-protector/77-62189.html#prefn1=featuresRefinements&prefv1=Screen+Protector&start=1
If you have any questions, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with Alpha Glass. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you're interested in a screen protector that extends to all the edges of your phone, we'd suggest checking out Amplify Edge2Edge here: https://www.otterbox.com/en-us/apple-iphone-xr/amplify-screen-protector/77-62189.html#prefn1=featuresRefinements&prefv1=Screen+Protector&start=1
If you have any questions, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rabhay2019
Verified Purchase:Yes
Quick postage, easy to fit, buy it once, but it right
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eypz
Verified Purchase:Yes
Simple instructions, easy to install. Only mistake I made was sitting on my carpet while attempting to put on. Attracts dust and fuzz.
Good product that will protect my screen
Good product that will protect my screen
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ssnells
Verified Purchase:Yes
This arrived well packaged and was exactly as advertised. Very easy to fit with the template supplied; pleased to purchase and quality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ksrn081101
Verified Purchase:Yes
I only use alpha glass. All of my devices apple and Samsung are protected by this high quality glass
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenny
Verified Purchase:Yes
Just had this over a week. It’s pricey, but very easy to apply and it being Otterbox, I have faith it will protect my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com