Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Average customer rating
4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
225
4 Stars
38
3 Stars
43
2 Stars
28
1 Star
37
76%of customers recommend this product.
(
265 out of
350)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Posted by: Thor
Verified Purchase:Yes
Solid screen protector, the difference between this and a cheap dollar store one is that this one won’t scratch and will last you long term
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tmcausin
Verified Purchase:Yes
Large scratch within a week. Need a new screen. But easy to apply. Best way ever. Could just be this one in particular
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 14, 2019
Hi there!
We're sorry to hear your Alpha Glass Screen Protector has scratched within a week.
We offer an amazing warranty program and we'd love to set you up with a brand new screen protector. Simply give us a call at 1-855-688-7269 and we'd be happy to get you taken care of!
Best,
OtterBox Customer Service Team
We're sorry to hear your Alpha Glass Screen Protector has scratched within a week.
We offer an amazing warranty program and we'd love to set you up with a brand new screen protector. Simply give us a call at 1-855-688-7269 and we'd be happy to get you taken care of!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Amanda
Verified Purchase:Yes
The glass goes on very easy no worries about air gaps, simple to use
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dandy
Verified Purchase:Yes
Have had this screen protector for a couple of weeks now. It was easy to install and looked great. However, after about 4 days two small bubbles appeared under the glass.
Response from otterbox.comBy OtterBox, Customer Service Team, November 14, 2019
Hi, Dandy!
We're sorry to hear some bubbles have made an appearance under your Alpha Glass Screen Protector!
We'd suggest smoothing it out with a card, as that should help get rid of the air bubbles! If that doesn't seem to work, we'd love to set you up with a brand new screen protector. Simply give us a call at 1-855-688-7269 and our friendly Otters will take it from there.
Best,
OtterBox Customer Service Team
We're sorry to hear some bubbles have made an appearance under your Alpha Glass Screen Protector!
We'd suggest smoothing it out with a card, as that should help get rid of the air bubbles! If that doesn't seem to work, we'd love to set you up with a brand new screen protector. Simply give us a call at 1-855-688-7269 and our friendly Otters will take it from there.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: djfp77
Verified Purchase:Yes
Great product, does the job perfectly. Good stuff Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cazzermeraz
Verified Purchase:Yes
I bought the screen protector and case for my new iPhone 11. I wanted a clear one as the phones red so I could see the colour. The case it’s self is pretty boring but I deliberately chose it to protect not look pretty. I haven’t tested it yet as I’m clumsy enough as it is! Delivery is a little slow. But all in all I’m pleased as long as it does the job!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
This is a great screen protector but it has a 2mm gap all the way round the phone screen when used with the Otterbox Defender case. The replacement sent was just the same. Then I was told that there is an edge to edge version, which might be superior glass, I don’t know, but costs twice as much !
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 19, 2019
Hi John,
We’re sorry for any misunderstanding with our screen protector options. Yes, there may be an ever so slight gap around the perimeter of the Alpha Glass when used with certain cases. Our Amplify Screen Protector Edge2Edge is superior when it comes to protection and it will eliminate that gap.
Feel free to click on the link below to learn more about this product. Of course, if you ever have any OtterBox questions, please give us a call at 1-855-688-7269. We are happy to help!
https://www.otterbox.com/en-us/apple-iphone-xr/amplify-screen-protector/77-62189.html#start=1
Kindly,
OtterBox Customer Service Team
We’re sorry for any misunderstanding with our screen protector options. Yes, there may be an ever so slight gap around the perimeter of the Alpha Glass when used with certain cases. Our Amplify Screen Protector Edge2Edge is superior when it comes to protection and it will eliminate that gap.
Feel free to click on the link below to learn more about this product. Of course, if you ever have any OtterBox questions, please give us a call at 1-855-688-7269. We are happy to help!
https://www.otterbox.com/en-us/apple-iphone-xr/amplify-screen-protector/77-62189.html#start=1
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Nipper75
Verified Purchase:Yes
Once the air bubbles are gone it’s seems to be good
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 2, 2019
Hi there,
We're sorry this Alpha Glass screen protector is bubbling!
We have some great troubleshooting that should smooth things over. Simply give us a call at 1-855-688-7269 and we'll dive in with the assist!
Best,
OtterBox Customer Service Team
We're sorry this Alpha Glass screen protector is bubbling!
We have some great troubleshooting that should smooth things over. Simply give us a call at 1-855-688-7269 and we'll dive in with the assist!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com