I bought this to protect my new iPhone 11 and have been using it for over a week now - it's brilliant. Almost invisible and sensitivity of the touch screen is not diminished at all!
Cracked already after 2 weeks. Phone didn’t receive any knocks so surprised it has cracked. Disappointing for the cost
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 9, 2019
Hi there!
We're sorry to hear that your Alpha Glass cracked! Since the phone survived, we'll still chalk that up as a win though! The good news is, we have a stellar warranty, so we're more than happy to get your damaged screen protector replaced. Give us a call at 1-855-688-7269, and we can get you taken care of.
This is the 3rd Otterbox iPhone case I have owned. I don’t consider myself hard on case but do utilize the belt carrier daily. I have had several holders break at the point that clips to secure the phone. Otterbox has provided no cost replacements but apparently has not improved the design or plastic constriction as my new case and carrier appear to be identical in material. I bought the $$ glass cover because Otterbox stopped sending a protective cover with the $$ case. Great product overall but considering the expense, R&D should continue to develop the plastic holster material.