Customer reviews from Samsung US
Samsung - SmartThings AC1300 Dual-Band Mesh Wi-Fi Router - White
Average customer rating
4
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
49
4 Stars
21
3 Stars
12
2 Stars
4
1 Star
11
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Samsung - SmartThings AC1300 Dual-Band Mesh Wi-Fi Router - White
Customer Rating
5
Smart home hub comes with the best WiFi coverage
on October 16, 2017
Posted by: DuSkull
from Miami
[This review was collected as part of a promotion.] Setting up these decent looking 3 routers was relatively quick and easy with the app downloaded from Play Store.
I have purchased almost most of the WiFi router that has come out over the past 5 years from numerous manufacturers and am now so happy that they got it right. The "mesh networking" allows me to receive WiFi signal all over my >4,000 ft² home.
Now, the best part was that it had SmartThings Smart home hub function built in!!!
I had a few connected gadgets installed here and there throughout my place over the years, like Philips Hue light bulbs, security cameras, Ring door bell and z wave door locks. Those are now ALL! connected to one of this router hub and are all shown up in a single app called Samsung connect. That was cool. I was able to install these without manual instructions.
Now, the best part was that it had SmartThings Smart home hub function built in!!!
I had a few connected gadgets installed here and there throughout my place over the years, like Philips Hue light bulbs, security cameras, Ring door bell and z wave door locks. Those are now ALL! connected to one of this router hub and are all shown up in a single app called Samsung connect. That was cool. I was able to install these without manual instructions.
Now, with the new software update, it now supports additional advanced WiFi configuration settings! and I can notice more stable network with increased throughput.
Also Samsung Connect app seems to have more features, too.
Fast and reliable speed
This small router is fast and has reliable speed.2.4 and 5 GHZ besides 4x4 MU-MIMO makes internet fast and stable. The fact of having smart devices connected through one router and is crucial, I got my Arlo security cameras connected to this hub and performed well with zero issues. I recommend it for people lookin for a router and hub for smart devices as well. smartphone app is easy to navigate and setup the router.
This small router is fast and has reliable speed.2.4 and 5 GHZ besides 4x4 MU-MIMO makes internet fast and stable. The fact of having smart devices connected through one router and is crucial, I got my Arlo security cameras connected to this hub and performed well with zero issues. I recommend it for people lookin for a router and hub for smart devices as well. smartphone app is easy to navigate and setup the router.
Written by a customer while visiting The Insiders
Customer Rating
5
Amplifies wi-if and more
on December 11, 2018
Posted by: Nick89
from Seattle, wa
Expertise:Intermediate
[This review was collected as part of a promotion.] We have been using Samsung wi-if 3 pack for couple of weeks now and love it! Our house is two level and upstairs the wi-fi signal was bad. This one amplifies wi-fi connection super well. The set up was a breeze. I also synchronized security camera and thermostat. Works great. Highly recommend it
Pros: Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
24 hours and stopped working. tried twice with rep
on November 25, 2019
Posted by: Tony R
from Chicago
Expertise:Intermediate
1st unit purchased wouldn't set up at all and returned it. Replacement unit purchased worked great for 24 hours then stopped.
Cons: Did not meet expectations
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung, Samsung Brand Ambassador, December 1, 2019
We apologize for the issues you have experienced with your SmartThings WiFi Mesh Router! Please reach out directly to our SmartThings technical support team at support@connecthome.zendesk.com for assistance with your device. We look forward to hearing from you! ~Samsung Brand Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on October 17, 2018
Posted by: Charmed2002
from New York, NY
Expertise:Expert
I just love it. It's amazing, in my opinion. And I would definitely buy this or any other Samsung products again.
Features
1
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mesh WiFi for the win!!
on December 7, 2018
Posted by: TN2018
from Tennessee
Expertise:Expert
[This review was collected as part of a promotion.] We had so many dead zones in our house and dropped WiFi calls. I was going crazy! I bought these Smart Things and it completely solved my problem! Now we have great signal all throughout our house and no more dropped calls or slow connection. Everyone should buy these and replace their extenders with them. Those extenders hardly worked. Also worth it to get the 3 pack for it to maximize.
Pros: Inexpensive, Realistic color, Lightweight, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
CONNECT HOME 3 PACK
on November 1, 2017
Posted by: sherrieparks71214
from North Charleston
[This review was collected as part of a promotion.] Hello,
I sent an email at the beginning of the campaign that I already had the product placed in my home (my husband installed and I didn't know). So I didn't actively participate in the campaign. I just completed my end of campaign survey because I didn't know when it was ending. I do love the system, it makes using the internet sooooo much faster and smoother in our 3 story house. Please send the return labels so I can return the system. Thank you very much!
I sent an email at the beginning of the campaign that I already had the product placed in my home (my husband installed and I didn't know). So I didn't actively participate in the campaign. I just completed my end of campaign survey because I didn't know when it was ending. I do love the system, it makes using the internet sooooo much faster and smoother in our 3 story house. Please send the return labels so I can return the system. Thank you very much!
Written by a customer while visiting The Insiders
Customer Rating
5
Great product
on December 7, 2018
Posted by: Nydiva41
from Ogdensburg ny
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a great product for home or office it has the hub and great for use with all other smart devices.I loved the ease of installing this product and it works great.easy to connect to all household items
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart Things wifi
on October 9, 2020
Posted by: ElimuHub
from Nairobi, Kenya
i would like to enable and configure dns using smart things wifi on my android but can't afford it. i wish sumsung could have a solution for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US