Customer reviews from sony.com
Sony - SRS-XB12 Portable Bluetooth Speaker - Green
Average customer rating
4.1
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
4
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Sony - SRS-XB12 Portable Bluetooth Speaker - Green
Customer Rating
5
Great Sound
on November 12, 2019
Posted by: Big Ratt
Gender:Male
Bought this to replace Mini jam Box that got wet and failed.This is speaker is perfect for streaming music, is portable and WATERPROOF. I love it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great sound for price
on April 14, 2020
Posted by: Snooginslayer
Gender:Male
I bought one of these a year ago and loved the sound and portability for the price. I got a second one for Christmas and now I have stereo sound wherever I go in my house. Seriously, if you have one of these, get a second one. You’ll be shocked at how well you can fill even a large room with quality sound.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 18, 2020
Hi Snooginslayer, we're glad you're loving the sound quality of our product. The SRS-XB12 is compact, wireless and made to go with you anywhere. With a detachable strap, you can easily hang it up and keep your music going on the move. Enjoy big beats on the go with the SRS-XB12 portable wireless speaker. Featuring EXTRA BASS for deep, punchy sound and a battery life of up to 16 hours, it’s also waterproof and dustproof for your peace of mind. Thank you for choosing SONY. ~Earl
Written by a customer while visiting sony.com
Posted by: Ace7064
Gender:Male
Verified Purchase:Yes
I bought this today,and it work really well,it has really good sound quality and paired to my phone easily.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 29, 2020
Hi Ace7064, we are happy you like your new portable speaker. The SRS-XB12 speaker features EXTRA BASS for a deep, punchy sound with a battery that can last up to 16 hours. It's also waterproof and dustproof for your peace of mind. Thank you for choosing Sony. ~Earl
Written by a customer while visiting sony.com
Customer Rating
2
Nice speaker-won’t connect to new phone
on May 2, 2020
Posted by: Jvenom06
I really enjoyed this speaker on my IPhone 7 but since upgrading to an IPhone 11 it will not connect via Bluetooth.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Good quality
on May 8, 2020
Posted by: XCSD
Gender:Male
I got it as my first speaker and the quality is really good.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Sound slowly goes down
on May 23, 2020
Posted by: Double00
Gender:Female
Loved it at first. Got it about a month ago. Now I get low volume out of it. My phone volume is all the way open. Don’t understand?!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 24, 2020
Hi Double00, we are sorry to hear about this. The sound may become low in the following cases. This is not a malfunction.
- When the built-in battery is running low and the CHG (charge) indicator flashes slowly, while the speaker is being powered by the built-in battery only.
- When the built-in battery is running low as a result of using the speaker at a loud volume for a long time even if the speaker is connected to an AC outlet via a USB AC adaptor (commercially available), or connected to a booted computer.
Please refer to the Help Guide below for more details.
https://helpguide.sony.net/speaker/srs-xb12/v1/en/contents/TP0002133463.html
Regards,
Erin
- When the built-in battery is running low and the CHG (charge) indicator flashes slowly, while the speaker is being powered by the built-in battery only.
- When the built-in battery is running low as a result of using the speaker at a loud volume for a long time even if the speaker is connected to an AC outlet via a USB AC adaptor (commercially available), or connected to a booted computer.
Please refer to the Help Guide below for more details.
https://helpguide.sony.net/speaker/srs-xb12/v1/en/contents/TP0002133463.html
Regards,
Erin
Written by a customer while visiting sony.com
Customer Rating
5
Great bass
on July 15, 2020
Posted by: Jancifd
Gender:Male
I bought it about a week ago and so far Im happy with it
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 17, 2020
Hi Jancifd, we're glad that you are satisfied with your XB12. Enjoy big beats on the go with the SRS-XB12 wireless speaker, featuring EXTRA BASS, an updated IP67 waterproof and dustproof design, and up to 16 hours of battery life. Small and compact enough to fit in a small bag or a cupholder, life on the move just got a lot more fun. Thanks for choosing Sony. ~Ralph
Written by a customer while visiting sony.com
Posted by: idontwantto
Gender:Male
Verified Purchase:Yes
Whatever you are listening in your phone, goes to the XB12 powerfully.
I guess you are getting better sound while saving your cell's battery.
Super simple.
I guess you are getting better sound while saving your cell's battery.
Super simple.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 24, 2020
Hello idontwantto,
That's right! Compact yet powerful, the SRS-XB12 portable wireless speaker features EXTRA BASS for deep, punchy sound and a battery life of up to 16 hours. It's also waterproof and dustproof for your peace of mind. Thank you for choosing Sony!
Regards,
David
That's right! Compact yet powerful, the SRS-XB12 portable wireless speaker features EXTRA BASS for deep, punchy sound and a battery life of up to 16 hours. It's also waterproof and dustproof for your peace of mind. Thank you for choosing Sony!
Regards,
David
Written by a customer while visiting sony.com