Customer reviews from sony.com
Sony - SRS-XB12 Portable Bluetooth Speaker - Green
Average customer rating
4.1
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
4
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Sony - SRS-XB12 Portable Bluetooth Speaker - Green
Customer Rating
5
Amazing quality
on April 28, 2022
Posted by: jovinao1
I recently got this speaker for my birthday. I love the sound quality and the fact that it’s portable. I take it with me on beach days.
Written by a customer while visiting influenster.com
Customer Rating
5
Nice sound
on April 29, 2022
Posted by: kamillep
its sound is good, the volume is the same, it is long lasting and the best thing is its size you can carry it in your purse, if you drop it it does not peel easily, its vibration does not make it move, recommended
Written by a customer while visiting influenster.com
Customer Rating
4
Speaker
on May 18, 2022
Posted by: baylees21
i love it. the bass is so good on it and i can listen to my music reallly loud and not have to worry about it being so quiet
Written by a customer while visiting influenster.com
Customer Rating
2
Low sound.
on July 3, 2020
Posted by: mlboul
Gender:Female
Bought this last month to blue tooth music for my garage workouts. Volume is to low. My cell is all the way up and It's still not loud enough to hear. Very disappointing.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 9, 2020
Hi mlboul, we're sorry to hear that you have an issue with the volume of this unit. Please follow this link to better isolate and fix the issue:
https://urldefense.proofpoint.com/v2/url?u=https-3A__helpguide.sony.net_speaker_srs-2Dxb12_v1_en_contents_TP0002133463.html&d=DwIFAw&c=fP4tf--1dS0biCFlB0saz0I0kjO5v7-GLPtvShAo4cc&r=PhozRCzd-5u2m_QN6EC844fZ_7ZqvsvCBTiZ2OCNRyk&m=AfZmP82sNtfBj_vCEgKXK6xwBpi6M87kPv3iW3SpsdE&s=ukiI43QXDIBGu89aHTQlypecntfg0t1qpWjBFE0rNBM&e=
SONY provides a 1-year limited warranty for this unit. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
https://urldefense.proofpoint.com/v2/url?u=https-3A__helpguide.sony.net_speaker_srs-2Dxb12_v1_en_contents_TP0002133463.html&d=DwIFAw&c=fP4tf--1dS0biCFlB0saz0I0kjO5v7-GLPtvShAo4cc&r=PhozRCzd-5u2m_QN6EC844fZ_7ZqvsvCBTiZ2OCNRyk&m=AfZmP82sNtfBj_vCEgKXK6xwBpi6M87kPv3iW3SpsdE&s=ukiI43QXDIBGu89aHTQlypecntfg0t1qpWjBFE0rNBM&e=
SONY provides a 1-year limited warranty for this unit. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Written by a customer while visiting sony.com
Customer Rating
4
Small and Compact
on July 12, 2019
Posted by: Keith T B
Gender:Male
For a compact speaker, the sound quality and value are great . This product is easy to pair with my Apple devices ..
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Love It !
on December 22, 2020
Posted by: Cru333
Gender:Male
Perfect Bluetooth speaker especially if your looking for a small affordable one with great sound !
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Easy set up and decent sound for small speaker
on June 10, 2019
Posted by: Raz_of_3dc
Gender:Male
Just bought this little travel speaker. Super easy connection and pretty darn good sound especially given the tiny size of it. Base boost is impressive for a tiny guy.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
A small powerful speaker
on May 14, 2020
Posted by: Arvan
Gender:Male
I have been taking this device for about a few weeks and I am completely satisfied with it forever
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 18, 2020
Hi Arvan, We appreciate the feedback. Should you further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Sam
Regards,
Sam
Written by a customer while visiting sony.com