Customer reviews from aquasana.com
Aquasana - Claryum 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Chrome
Average customer rating
4.4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
439
4 Stars
149
3 Stars
36
2 Stars
23
1 Star
20
91%of customers recommend this product.
(
439 out of
482)
Customer Reviews for Aquasana - Claryum 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Chrome
Posted by: Ray The Dissatisfied User
from Ohio
Verified Purchase:Yes
The product was returned because it was plastic, cheaply made and looked as if it would leak at any minute. The amount of money that I would have had to put into the product coupled with the product cost and the propensity of it to crack and leak, made it not a good fit for me and my family.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: CWNY
from NY, United States
Verified Purchase:Yes
This unit replaces our previous system (also from aquasana) The faucet is not made well. Materials seem barely adaquate compared to the old one. Feels flimsy. Requires frequent tightening . The filters themselves seem fine. No issues with them.
Pros: Clean taste
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Service Team, Aquasana Customer Care, September 24, 2018
On behalf of Aquasana, our apologies you experienced a leak. We recommend our customers contact our Service Department at any time they are experiencing an anomaly so that we may be made aware of any circumstance. We have a team who are here to try to resolve your issue or provide a warranty replacement.
Your Whole Home system comes with a full warranty for the life of the unit, and our representatives are happy to provide any replacements necessary.
In the future, please contact us at 866.662.6685 so that we may resolve the issue in a expeditious manner.
On behalf of Aquasana, thank you for your feedback. We apologize you were not completely satisfied with your system.
It is our goal to provide quality, affordable products with healthy benefits to the public. Unfortunately, anomalies can occur.
If you continue to experience issues, please call our Customer Care at 866.662.6885
Your Whole Home system comes with a full warranty for the life of the unit, and our representatives are happy to provide any replacements necessary.
In the future, please contact us at 866.662.6685 so that we may resolve the issue in a expeditious manner.
On behalf of Aquasana, thank you for your feedback. We apologize you were not completely satisfied with your system.
It is our goal to provide quality, affordable products with healthy benefits to the public. Unfortunately, anomalies can occur.
If you continue to experience issues, please call our Customer Care at 866.662.6885
Written by a customer while visiting aquasana.com
Customer Rating
5
great tasting water
on December 5, 2018
Posted by: rwdw
from casa grande a
two stage under counter water filter is excellent product and filters water as advertised and as recommended on many reviews. easy install.
Pros: Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
After 1.5 year Im STILL happy with this filter!
on June 6, 2021
Posted by: Wilg666
from NY
Installation was simple, water taste great
Even thou NY water is considered the best in the world, I rest easy knowing that Im drinking good clean water I have one CON for me personally, the hose from the filter to the faucet should be longer, the only spot I'm able to place it has the hose a little on the tight side. Besides that I'm pretty happy!
Even thou NY water is considered the best in the world, I rest easy knowing that Im drinking good clean water I have one CON for me personally, the hose from the filter to the faucet should be longer, the only spot I'm able to place it has the hose a little on the tight side. Besides that I'm pretty happy!
Pros: No odor, Clean taste, Durable, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Audie
from Ocala, FL
Verified Purchase:Yes
It isn't what I thought it would be. Slow water... and not large enough hose or long enough. Water does taste better.
Pros: Clean taste
Cons: Slow pour
Written by a customer while visiting aquasana.com
Posted by: Mike K
from MD
Verified Purchase:Yes
Install was a breeze with no leaks, I am disappointed at the flow rate though.
Pros: Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Easy to install
on February 26, 2019
Posted by: Scout
from Hattiesburg, MS
We have enjoyed our new Aquasana water filter system. Our local water often had high chlorination levels which really affected the taste of our water. Our filtered water tastes fantastic.
Pros: No odor, Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
This is a poor product compared to the original
on April 27, 2019
Posted by: Rusty Storm
from NJ
Replaced my original Aquasana drinking water filter with this as it had a very slight leak and a repair kit is no longer available. Installation was a nightmare as the tube is no longer preinstalled in the faucet, so I had to go under the sink and try to tighten. Also the base of faucet itself is skimpy and too small for standard pre-drilled SS sink holes. I had to use some of the old hardware to make it stable. Also screws and plastic inserts are way too small to securely hold what is now a very heavy filter assembly. The older model had a bracket that held the filter assembly securely. As far as opening the filter canister; it was impossible for me to do. My 6'4" 220 lb. husband finally took it out to my workshop and used my vice to hold it and then he could remove the cap. The older one? Simply use a socket wrench to open the canisters and replace the cartridge. Why??? In the future; I expect this unit to leak at the tube connection to the faucet where it is impossible to get a wrench in there even using a
long handle faucet wrench. I also expect entire faucet to loosen as it is too small for standard pre-drilled holes. I'm not happy.
long handle faucet wrench. I also expect entire faucet to loosen as it is too small for standard pre-drilled holes. I'm not happy.
Pros: Clean taste
Cons: Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com