Enjoy 2-stage filter but needed more info choosing
on December 14, 2022
Posted by: Jeks
from Florida
Verified Purchase:Yes
Easy to install and the water tastes good. The shipping took long. The faucet is not suitable. It is too small, not high enough on the counter. The info on the website is not enough to choose the right system for my situation, had to find this info in reviews.
Great filter - the water tastes great and I feel safe drinking tap water and giving tap water to my kids. Relatively easy to install - however, needs removing the insinkerator/garbadge disposal, which requires a bit more work. It's important to let the water flow for a bit to get an even flow.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow
Easy to install and good price for clean water. The facet matched our new facet.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
Cons: Cloudy Water
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Way too slow
on January 4, 2023
Posted by: Too slow
from Brooklyn
While the water does come out clean and good tasting the flow rate is terrible. I was sent first new filters, then a new system, and told to put coins under the filters none of that increased the flow. The flow rate was always well below 0.5gpm. I've given up and will be trying another companies filtration system
Pros: No odor, Clean taste, Durable, Nice faucet, Easy to install
Cons: Slow pour, Filters need replacing too often
Response from aquasana.comBy Aquasana Customer Support, Support Team , February 7, 2023
Hello,
Thank you for bringing this to our attention. We are sorry to hear that you experienced a slow flow! It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please PM us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
The installation process was fairly simple and direct. This was purchased more for taste and smell. The city water at our house smelled and tasted of bleach most of the time. After installation, I have yet to smell or taste bleach. I am very happy with the results.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install