Customer reviews from aquasana.com
Aquasana - Claryum® 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Average customer rating
4.4
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
434
4 Stars
149
3 Stars
35
2 Stars
23
1 Star
20
91%of customers recommend this product.
(
436 out of
478)
Customer Reviews for Aquasana - Claryum® 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Posted by: GeoffS
from Los Angeles
Verified Purchase:Yes
This is the third similar water filter system we have installed at our kitchen sink. One thing I like is that the two filters are different types—filtering for different contaminants. My previous system used the same filters for both positions. The other thing is the filters-full alert by beep and flashing light. More than that, apparently, when you order replacement filters you also get a replacement battery. Our previous system’s alert system corroded because it was attached to the spigot. This one is u der the counter, with the filters.
Pros: Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Awesome, Cannot wait for them to have it installed
on January 3, 2022
Posted by: cowlady
from Sun City West, Arizona
Verified Purchase:Yes
Purchased as a gift and they have not installed it yet but are very anxious to do it.
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: wiseguy
from Darien Illinois
Verified Purchase:Yes
This item comes with an extremely well written and illustrated installation manual (the best I have ever seen). Once you get used to using the "push on" couplings, installation is easy. The only issue I have with the unit, which works very well, is that the brushed nickel finish looks more like chrome and does not match very well to my main faucet .
Pros: Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Patrick the renovator
from Santa Barbara, CA
Verified Purchase:Yes
The filter has been great with our hard water--it tastes much better than what comes out of the tap! Also very easy to install, and even to move to the other side of the sink when we decided we needed to do that.
Pros: Clean taste, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: BUCZ
from LORAIN OHIO
Verified Purchase:Yes
THE FILTER FLOW IS VERY POOR COMPARED TO THE FIRST AQUASANA FILTER I HAD WHICH FAILED BECAUSE TWO O RINGS FAILED THAT WERE NEVER PROVIDED WITH A NEW SET OF FILTERS.
Pros: Clean taste
Cons: Slow pour
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Support Team , August 1, 2022
Hello,
Thank you for bringing this to our attention. We are sorry that your experience didn’t quite match your expectations. We certainly wish to help resolve this soon! Kindly proceed with the following troubleshoot steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Remove the sump from the manifold and reconnect.
Step 3: Ensure that the connection points align correctly and turn the sump from the left to the right until it stops.
Step 4: If the sump is not locked in the correct position, it can slow the flow of your system. This process should mitigate that issue.
Step 5: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST.
-Aquasana Customer Support
Thank you for bringing this to our attention. We are sorry that your experience didn’t quite match your expectations. We certainly wish to help resolve this soon! Kindly proceed with the following troubleshoot steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Remove the sump from the manifold and reconnect.
Step 3: Ensure that the connection points align correctly and turn the sump from the left to the right until it stops.
Step 4: If the sump is not locked in the correct position, it can slow the flow of your system. This process should mitigate that issue.
Step 5: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Saud
from north attleboro, MA
Verified Purchase:Yes
Unable to tighten the faucet fully, it always loosens, very slow pour and not a significant difference in taste as compared to tap water
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , August 1, 2022
Hello,
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us with your customer and purchase order information, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us with your customer and purchase order information, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Bobbitt
from Quebec Canada
Verified Purchase:Yes
I am very pleased with my purchase .Quality and quantity of water is great .
Pros: Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Goody
from San Diego
Verified Purchase:Yes
I like that this filter has tested to purify my water satisfactorily and it doesn’t take up too much space under my sink. My only complaint would be its a slow stream of water. Takes a while to fill a large glass and I drink a lot of water.
Pros: No odor, Clean taste, Long lasting filter, Nice faucet
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com