Customer reviews from aquasana.com
Aquasana - Claryum® 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Average customer rating
4.4
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
434
4 Stars
149
3 Stars
35
2 Stars
23
1 Star
20
91%of customers recommend this product.
(
436 out of
478)
Customer Reviews for Aquasana - Claryum® 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Customer Rating
1
Poor quality control
on May 2, 2023
Posted by: Annoyed105
from Somerville MA
Wanted to like the filters, but one of my cartridges began leaking within 6 weeks of installation and destroyed everything under my sink.
Pros: Clean taste, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, May 4, 2023
Hello,
We are so sorry to hear that you experienced leaking issues and damage was done to your home. Please reach out to us directly at 866-662-6885, option 1 or by sending an email to support@aquasana.com and we would be more than happy to provide some troubleshooting to get this resolved. If you are not interested in troubleshooting, you can also reach out to us for our claims department information should you wish to seek compensation for the damages. Our phones are open Monday through Friday from 8am to 5pm CST.
-Aquasana Customer Support
We are so sorry to hear that you experienced leaking issues and damage was done to your home. Please reach out to us directly at 866-662-6885, option 1 or by sending an email to support@aquasana.com and we would be more than happy to provide some troubleshooting to get this resolved. If you are not interested in troubleshooting, you can also reach out to us for our claims department information should you wish to seek compensation for the damages. Our phones are open Monday through Friday from 8am to 5pm CST.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Patricia (Pat)
from Alpharetta, GA, United States
Verified Purchase:Yes
This is the second one I purchased. I moved so needed a new one. This one's design was updated but is fine.
Pros: Easy to clean, Clean taste, Long lasting filter, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Jim
from Stockton, CA
Verified Purchase:Yes
I tried this product for 3 weeks. It took me about 2 hours to install and about 20 minutes to re-install the next 3 times. Each time a slow leak was apparent on the out connection of the filter. If it didn't leak I think this would have answered my problem but I have moved on to another solution.
Written by a customer while visiting aquasana.com
Posted by: Sarx21
from Central New Jersey
Verified Purchase:Yes
Works great!!!! No more bottle water !!!!! The only thing I would change is the screws used to mount the system to the cabinet..
Pros: Clean taste, Long lasting filter, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Rashoon
from San Francisco, CA, United States
Verified Purchase:Yes
This is my second filter by aquasana. My old one started leaking from old age and so I had to get the new system. The companies customer service is very good.
Be aware- you will need better screws for installing.
Allow adequate space on each side of filter so the tubes have enough space to bend with out torquing the connection.
Be aware- you will need better screws for installing.
Allow adequate space on each side of filter so the tubes have enough space to bend with out torquing the connection.
Pros: Easy to clean, Clean taste, Long lasting filter, Durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: cullywully
from van anda bc canada
Verified Purchase:Yes
replacing an older aquasana two filter system,one that operated for over 5 years
Pros: Clean taste, Easy to install
Cons: Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: SharK
from Plantation, FL
Verified Purchase:Yes
I do appreciate the taste of the water after being without a filter for months. Not being under pressure relieves my mind as I had another brand burst and flood the house! I had a plumber install the unit.
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Yofranky51
from Miramichi, NB
Verified Purchase:Yes
I love the new system, we had the container, and it leaked.
Pros: Easy to clean, Clean taste, Long lasting filter, Durable, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com