Customer reviews from aquasana.com
Aquasana - Claryum 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Average customer rating
4.4
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
438
4 Stars
149
3 Stars
36
2 Stars
23
1 Star
20
91%of customers recommend this product.
(
439 out of
482)
Customer Reviews for Aquasana - Claryum 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Posted by: JMartini
from Hurst, Tx
Verified Purchase:Yes
The only con to this item is when it's moved, it leaks. I'm glad I decided to keep it in the sink rather than moving it.
Pros: Attractive, Easy to install
Cons: Leaky
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Jackie
from Oklahoma City, OK, United States
Verified Purchase:Yes
Upgraded from faithful, much used, beloved counter top Aquasana after several years. My regret is that I waited so long to get this unit. It was so easy to install and is so much easier to use. I would still recommend the counter top over no filter, but I am really loving the extra counter space.
Pros: Easy to clean, Clean taste, Long lasting filter, Easy to install
Written by a customer while visiting aquasana.com
Customer Rating
4
Aquasuna 2 stage
on October 21, 2019
Posted by: BBrad
from TX
I am using this for my refrigerator instead of under counter so it was difficult to install. The fitting sent with it were for undersink. After attempting to install I wound up calling our Plummer. He has it installed but does not feel the fitting going to the tubing is going to last very long we suggest the company make better connections. I hope it last I have had it up 4 weeks and love the taste of my water and ice.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow
Cons: Difficult to install, Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Flathead FRED
Verified Purchase:Yes
She likes it. Nuff said !!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: bigblu
from Culver City, CA
Verified Purchase:Yes
This is my second Aquasana purchase of an Under Counter product. It works great, as far as I know. I never actually had the water tested, but there is no bad taste or things floating around.
Installation was pretty easy, but I do have one complaint. When I took the tubing out of the box, I immediately noticed that 3 of the 4 ends were not cut straight. In the back of my mind I thought that this might cause a problem. Sure enough, when I attached the tube that goes from the faucet to the filter, even though I chose the straighter of the 2 jagged ends, the tube leaked at the end that was connected to the faucet. I had to detach it and troubleshoot. Then I had to try to shave the end to be as straight as possible. This took about 3 tries, so extra time and effort. Given that this is my 2nd purchase, and my first purchase also had a problem (the tubing was actually slit), I gave this product 4 stars because this is very poor quality control.
One last thing. Instead of following the instructions to run the water for 10 minutes after installation, may I suggest running the water until you no longer see little bubbles rising to the top. (You would need to put the water in a clear container so that you can see the bubbles.) This is a more accurate way of making sure the water is clean. I ran the water for 10 minutes as instructed, and then I gave some water to the dog. The dog refused to drink it so I knew that I needed to flush the filter some more. Time-wise, I probably had to run the water another 2 minutes or so. But the sure fire way is to check for those bubbles. Once the dog started drinking the water, I checked the water when I filled the water bottle and could see there were no longer any little bubbles.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: DrPLC
from Holland, MI
Verified Purchase:Yes
Claryum system replaced two separate DuPont water filter systems and takes care of both with more protection and more water flow. DuPont discontinued both systems which required us to look for a replacement. We are very satisfied!
Pros: Clean taste, Long lasting filter, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Mr Vin
from Warren NJ
Verified Purchase:Yes
The water is very tastee.
No more chlorine smell or taste.
Ice cubes are even better
No more chlorine smell or taste.
Ice cubes are even better
Pros: Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
No difference from tap water
on November 9, 2024
Posted by: Annabelle26
from New York
I'm not sure why I bothered - the water tastes the same as tap water, has the same measurements on a water test strip and has the same TDS reading. As far as I can tell, this filter does nothing!
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, November 11, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please reach out to us, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please reach out to us, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com