Customer reviews from aquasana.com
Aquasana - Claryum 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Average customer rating
4.4
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
438
4 Stars
149
3 Stars
36
2 Stars
23
1 Star
20
91%of customers recommend this product.
(
439 out of
482)
Customer Reviews for Aquasana - Claryum 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Posted by: Trix
from Sarasota,Florida
Verified Purchase:Yes
Very easy installation. I have read negative reviews where customers have complained about water leaking and damage. I have installed a number of these filters. When engaging the lines you must push the tubing in far enough to hear a click to know that it is secure.
The water is great tasting and filter replacement is a breeze.
The water is great tasting and filter replacement is a breeze.
Pros: No odor, Clean taste, Long lasting filter, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Seattle Dan
from Seattle
Verified Purchase:Yes
Good taste but bad flow, small tubing likely the culprit but who knows
Pros: Clean taste, Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Kim, Mahopac, NY
Verified Purchase:Yes
We installed the 2 stage filter under our sink and were disappointed with it. The water that is filtered tastes the same as the water from the faucet. No difference in taste. It tastes better when we use the Brita pitcher. My husband took it out and we are returning it.
Pros: Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
started good went to bad
on October 2, 2019
Posted by: rhatigan
from palmer lake co.
product does not last without leaking can not be trusted
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Katkal
from New York
Verified Purchase:Yes
Love the ease of installation- looks good- but even after days of use and letting water run 45 straight minutes a couple of times my water tastes just like salt water- undrinkable as drinking water.
Pros: Easy to install
Cons: Cloudy Water
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Faucet Looks Great. But Poorly Manufactured.
on September 5, 2019
Posted by: Danoabramo
from Toronto, Canada
Flow is quite weak. (The regular kitchen tap has very good flow.) The top of the faucet jiggles in place. It is not secure or fastened well. Faucet has started to drip repeatedly as well. These faucets cannot be repaired, - or at least are not worth repairing as it would cost multiple times the cost of replacing it. Any plumber will tell you that. They must be replaced. I'm switching to a Moen. Better quality and reliability.
Pros: Clean taste, Long lasting filter
Cons: Slow pour, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Ray The Dissatisfied User
from Ohio
Verified Purchase:Yes
The product was returned because it was plastic, cheaply made and looked as if it would leak at any minute. The amount of money that I would have had to put into the product coupled with the product cost and the propensity of it to crack and leak, made it not a good fit for me and my family.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: CWNY
from NY, United States
Verified Purchase:Yes
This unit replaces our previous system (also from aquasana) The faucet is not made well. Materials seem barely adaquate compared to the old one. Feels flimsy. Requires frequent tightening . The filters themselves seem fine. No issues with them.
Pros: Clean taste
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Service Team, Aquasana Customer Care, September 24, 2018
On behalf of Aquasana, our apologies you experienced a leak. We recommend our customers contact our Service Department at any time they are experiencing an anomaly so that we may be made aware of any circumstance. We have a team who are here to try to resolve your issue or provide a warranty replacement.
Your Whole Home system comes with a full warranty for the life of the unit, and our representatives are happy to provide any replacements necessary.
In the future, please contact us at 866.662.6685 so that we may resolve the issue in a expeditious manner.
On behalf of Aquasana, thank you for your feedback. We apologize you were not completely satisfied with your system.
It is our goal to provide quality, affordable products with healthy benefits to the public. Unfortunately, anomalies can occur.
If you continue to experience issues, please call our Customer Care at 866.662.6885
Your Whole Home system comes with a full warranty for the life of the unit, and our representatives are happy to provide any replacements necessary.
In the future, please contact us at 866.662.6685 so that we may resolve the issue in a expeditious manner.
On behalf of Aquasana, thank you for your feedback. We apologize you were not completely satisfied with your system.
It is our goal to provide quality, affordable products with healthy benefits to the public. Unfortunately, anomalies can occur.
If you continue to experience issues, please call our Customer Care at 866.662.6885
Written by a customer while visiting aquasana.com