Customer reviews from aquasana.com
Aquasana - Claryum® 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Average customer rating
4.4
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
434
4 Stars
149
3 Stars
35
2 Stars
23
1 Star
20
91%of customers recommend this product.
(
436 out of
478)
Customer Reviews for Aquasana - Claryum® 2-Stage 500-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Oil Rubbed Bronze
Posted by: Aqua man
from Western NC
Verified Purchase:Yes
The installation was very easy and we are now enjoying great tasting water. As a large part of the maintenance, I am interested to see how long the filters last.
Pros: No odor, Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Flow Spigot
Verified Purchase:Yes
Easy install, great flow, clean tasting water. We switched the faucet for one that matches our sink better and it worked great
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Mike & MM
from Central Indiana
Verified Purchase:Yes
Easy to install and performs flawlessly. It is a significant improvement over its earlier version that we purchased a decade ago.
Pros: Good Water Flow, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Customer Rating
5
Water tastes great now!
on August 19, 2024
Posted by: JaimeB
from Tucson, AZ
We had the filtration system installed today and were impressed with its compact design. The faucet is elegant.
Without filtration our city water tastes chalky and chlorinated. With the Aquasana filter, it tastes delicious!
Without filtration our city water tastes chalky and chlorinated. With the Aquasana filter, it tastes delicious!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Posted by: Retired and Loving it
from Midwest
Verified Purchase:Yes
Installation was straightforward. We did it ourselves at ages 72 and 64! The water is absolutely smooth and tastes great.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
SLOW*SLOW*SLOW
on January 5, 2022
Posted by: Muttly
from Duluth,MN
The filter is far to slow to be advertised as useful household item!
Pros: Clean taste, Nice faucet, Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , August 1, 2022
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products.
We certainly wish to help resolve this soon! Kindly proceed with the following troubleshoot steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Remove the sump from the manifold and reconnect.
Step 3: Ensure that the connection points align correctly and turn the sump from the left to the right until it stops.
Step 4: If the sump is not locked in the correct position, it can slow the flow of your system. This process should mitigate that issue.
Step 5: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST.
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products.
We certainly wish to help resolve this soon! Kindly proceed with the following troubleshoot steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Remove the sump from the manifold and reconnect.
Step 3: Ensure that the connection points align correctly and turn the sump from the left to the right until it stops.
Step 4: If the sump is not locked in the correct position, it can slow the flow of your system. This process should mitigate that issue.
Step 5: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: BB76
from Atlanta, GA
Verified Purchase:Yes
The water pressure in my sink is strong, however, the water pressure thur my filter spout is painfully slow. This unit replaced a former unit that I had for a decade, so, I am familiar with how it SHOULD be. It takes a long time to just fill a glass of water. So, not very happy.
Pros: Clean taste, Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Works fantastic, easy to install and looks great!
on May 29, 2018
Posted by: Happily Suprised
from Redmond, OR
My husband is the one who wanted it. I didn't think our water was that bad. But, he was told our town's water was heavily chlorinated and it was important to him. We purchased the two stage filter system. It was easy to install and looks like a matched set to our faucet. I was shocked at the difference in the taste of the water. It really made a difference. Now I can't imagine drinking the water straight from the tap! We also opted for the auto-ship of the new filters and would recommend doing so. It's really convenient.
Pros: Clean taste, Long lasting filter, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com