The water is delicious and the filter provides good flow. The faucet is a little ugly and is already rickety.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana, Support Team , July 28, 2022
Hello,
Thank you for your review. Our team is more than happy to offer any replacement part needed for your system! Please contact us directly at 866-662-6885, Monday thru Friday from 8 am-6 pm CST.
We will take the next steps to discuss your warranty options and process the order needed.
The product is phenomenal. It was easy to setup and faster than our previous 2 stage filter by another vendor 10 years ago. I wished we could have found this Aquasana product back then.
Pros: No odor, Clean taste, Good Water Flow, Easy to install
We are loving the new purchase it’s been only few weeks after installation, but so far no issues. Installation was easy and videos of the installation process is what helped. Recommended for everyone
Pros: No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
The filter itself is solid, water tastes fine and I have no reason to believe it's not good. But the fittings arent water tight; I'm constantly drying out under my sink and am on the lookout for new 3rd party fittings I can use to get a proper seal. I'm concerned it will cause serious flood damage before I find a solution.
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, April 21, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.