I was wary of other customer reviews complaining of leaking but we needed an under sink filter for the PFAS in our public water supply. We hired a licensed plumber to install the unit. Despite this, one of the filters is leaking. The plumber made a second visit but was unable to remedy the leaking. It’s a good filter but in a very poor quality product.
Pros: Good Water Flow
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , January 11, 2023
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
Good design for simple installation. Instructions were clear, but did not provide a couple of pointers - 1 - check your water feed to make sure you can connect to service before starting; and 2 - follow the instructions in order presented. The two plastic tubes cannot be pulled out of the unit once you have started pushing them in.
This three stage filter system ensures whr water you drink has all the things you don't want to drink are removed. I installed the product myself but if you don't have that ability, any plumber can do so quickly. Replacement filters are easy to swap.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Brand was recommended by doctor. Selected the auto ship program for filters to receive the discount. We had the unit installed. Counter spout appears to be of good quality. So far so good. Water tastes good and flow is acceptable. Hoping unit will be reliable and durable.
We purchased this system to replace an RO unit. The water quality is suitable to my wife who is the primary reason it was installed. The flow rate is good. We have opted for the 6 month filter replacement program. So far So good. Really need an additional 2' of tubing on each side for those with disposal etc.
I have only had the unit for a month, but the water tastes so much better than it did with the old CB3 filter I had previously. Installation was very easy good instructions and the filters are simple to change out compared to the typical cartridge filter like my old omni filter. Filters are going to be a bit pricey, but so was the old single CB3 .
All the parts were there. The instructions were very clear. One person can do it easily, but having a helper when you screw the faucet into the counter makes it easier to correctly line up the flange with the hole in the counter.