Customer reviews from aquasana.com
Aquasana - Claryum® 3-Stage Max Flow 800-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Chrome
Average customer rating
4.4
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
63
4 Stars
14
3 Stars
3
2 Stars
5
1 Star
5
85%of customers recommend this product.
(
76 out of
89)
Customer Reviews for Aquasana - Claryum® 3-Stage Max Flow 800-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Chrome
Customer Rating
2
Runs very small stream and seems to have air bubbl
on May 25, 2024
Posted by: Susie Q
from Madison, Wisconsin
Verified Purchase:Yes
Not as quick for filling as our old one! Thought it would be better for the cost!
Pros: No odor, Clean taste
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Cool Water 12
from Massachusetts
Verified Purchase:Yes
Had the filtration system installed professionally to avoid any problems from doing it myself. Two of the 3 filter cartridges have been leaking since day one. Research shows that this is a common problem (with the rubber o-rings at the top of the cartridge). I will be in touch with Aquasana to get going on a fix or a refund.
Pros: Clean taste
Cons: Slow pour, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, October 11, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: DRCJC
Verified Purchase:Yes
The entire system is made of plastic. I prefer a system where the drinking water is exposed to no plastic at all. I returned the Aquasana system.
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, January 27, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: Pure water
from Missouri
Verified Purchase:Yes
My son-in-law installed my system. He didn't have any problems. This is my second Aquasana system. I updated to a better style. The water taste great. I am happy with my upgrade.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
So frustrated.
on July 25, 2025
Posted by: Dan Cape Cod
from Cape Cod MA
I have two of these in both my homes. Do not buy this product! Every time you change the filters it’s a different experience. And they know they have this problem. Right now my system is down to a slow “filtered” trickle. Takes over a minute to fill up my small yeti. So frustrating. I’ll be tossing both and switching to another brand as soon as I do some research.
Pros: Clean taste
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, July 26, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Customer Rating
2
Devastating System Failures
on July 30, 2025
Posted by: Matt J616
from Chicago IL
I bought the Aquasana 3-Stage Max Flow Under Counter Water Filtration System in March of 2020. It really does change the taste of te water and remove the chlorine which is great. Since the first filter replacement the first cartridge in line would leak if it was screwed in all the way. Water wouldn't flow through it. I would have to back it off an 1/8th of a turn to stop the leak and get water to flow through. Each time i would have to fine tune this, while it drips and leaks in the cabinet, then i have to check it every hour for the first day after replacement to make sure it didn't start leaking again. I ended up setting the whole unit in a tray to catch the drips and protect the cabinet. Finally one of the seams in the top manifold started leaking and spraying water out. It over flowed the drip tray, the cabinet and leak through the floor to the basement, destroying the ceiling and soaking the carpet. I have 2 sets of replacement filters on deck but am really hesitant to buy this again.
Pros: Clean taste, Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, July 31, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: Kchiu88
from Los Angeles
Verified Purchase:Yes
I have been using the Aquasana 3 Stage system for over 5 years. Unfortunately, after over 5 years of good use, the filter is leaking. I found out that the filter iis expected to have a 5 year life span.
Installation is easy and the instructions are adequate and easy to follow. I think there are room for improvement for the installation instructions.
The replacement filters are easy to do. The water quality is good with no odors, good taste and clear. The flow is a bit slow but acceptable. I would recommend this filter system.
Installation is easy and the instructions are adequate and easy to follow. I think there are room for improvement for the installation instructions.
The replacement filters are easy to do. The water quality is good with no odors, good taste and clear. The flow is a bit slow but acceptable. I would recommend this filter system.
Pros: No odor, Clean taste, Nice faucet, Easy to install
Cons: Filters need replacing too often, Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: AmyG
from Cincinnati
Verified Purchase:Yes
The installation was easy. I'm glad this version uses a metal adaptor (the "brass tee") because the last Aquasana filter I had (the Claryum Direct Connect) uses a plastic adaptor and the screws got stripped too easily, leading to leaks. The instruction manual should tell you that you need 1 inch clearance on each side of the System Manifold. Now that it's installed, I'm happy to use it! My only question is: when I have to replace all the filters in a few months, do I throw them away? Or are they recyclable?
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
Cons: Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com