This thing leaks. The fittings are the push in and snap kind not a threaded fitting. It leaked all in the bottom of my cabinet and ruined it. I had to a call a plumber. He said it was the design of this filter and he does not like the snap in fittings for this reason. It has been a major waste of my time not to mention money.
Haven't had it installed a long time but like the small faucet that allows use of the regular faucet while getting water. Have used a filter for a long time, so can't speak to a difference in taste, but definitely like the convenience of this vs a faucet mount filter that needs more frequent replacement
Pros: Long lasting filter, Nice faucet, Easy to install
Install was no problem. I'm using a different (third party) faucet that matches my sink and it works perfectly. No leaks. Makes a big difference in the taste of the water. Now we use it all the time.
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
It's okay. Filter system is a downgrade from what I had before (but that company is now gone). The water tastes okay, but it obviously doesn't filter everything bad out. I like how easy it is to change the filters.
Cons: Slow pour, Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, June 9, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please email us at support@aquasana.com, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5pm CST.
This 2-stage replaced the Aquasana countertop version we had been using successfully for over 10 years. This is a HUGE improvement, and we liked the old one. Water is delicious, and the water pressure is fantastic. We were not getting enough water pressure using the countertop version. It's great to have a dedicated faucet.