Customer reviews from aquasana.com
Replacement Filter for Select Aquasana Clean Water Machine (2-Pack) - White
Average customer rating
4.3 out of 5
4.3
(167 Reviews)
Open Ratings Snapshot
Rating breakdown 167 reviews
5 Stars
122
4 Stars
15
3 Stars
6
2 Stars
8
1 Star
16
83%of customers recommend this product. 
(
133 out of 160
)
Best Buy Privacy Policy
Customer Reviews for Replacement Filter for Select Aquasana Clean Water Machine (2-Pack) - White
Customer Rating
5 out of 5
5
Confidently clean water….
on May 28, 2022
Posted by: Drink more in Detroit
from Detroit, MI
Verified Purchase:Yes
I live in Detroit in an old building, I worry about the delivery systems here. We also have a lot of chemicals in the supply from industry. When I filter my tap water with the clean water machine it has no smell, is crystal clear and tastes absolutely clean.
Even my pets get filtered water and honestly? The houseplants are doing SO MUCH better
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
My favorite water filter for the last 12 years …
on June 7, 2022
Posted by: Genie
from Port Neches, Texas
Verified Purchase:Yes
Easy to install on the counter top (next to my coffee maker). It provides the freshest, cleanest tasting water.
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Filters
on June 27, 2022
Posted by: Filters
from Ludington Michigan
Verified Purchase:Yes
Nice to have good tasting water again. Tired of bottled water.
Pros: Clean taste, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1 out of 5
1
It is unusable.
on July 1, 2022
Posted by: RBYM
from silver Spring MD
Verified Purchase:Yes
The machine started leaking. The red light came on and reseting turned it off. The red light came on again, actually light purple, and could not be reset away. The machine is unusable.
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 28, 2022
Hello,

Thank you for your review. We are sorry to hear so! Unfortunately, the original Clean Water Machine with the pitcher/dispenser accessories has been discontinued and we no longer carry replacement parts. We have launched the new Clean Water Machine which is available for purchase directly from our online store:


https://www.aquasana.com/countertop-water-filters/clean-water-machine/black-100348638.html


-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
2 out of 5
2
Machine constantly stops and fails to work
on July 23, 2022
Posted by: Lgca11
from Michigan
Verified Purchase:Yes
I like the idea of the product but I have 2 and both are now failing to work properly. You put in water and they filter a little and then stop.
Pros: Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana, Support Team , July 28, 2022
Hello,

Thank you for your review. We would love the opportunity to make things right! Please call our team members and we will work to provide a resolution soon. You may contact us directly at 866-662-6885, Monday thru Friday from 8 am-6 pm CST, and on weekends from 9 am-5 pm CST, or email us at support@aquasana.com. We look forward to hearing from you!

-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Easy to use and great tasting healthy water!
on July 26, 2022
Posted by: WillieB
from Fayetteville. NY
Verified Purchase:Yes
The benefit of having healthy water to drink, great customer service, range of products and the "Water for Life" program.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1 out of 5
1
New filters and machine
on August 9, 2022
Posted by: Mike8282
from Na
Verified Purchase:Yes
The machine did not come with filters, which I figured was just a minor error. The machine then leaked water all over my counter once a filter was put into it and i finally turned it on. I double checked the filter and area you put the water to be filtered in were seated properly. I refilled it and put the second filter in to ensure everything was don't properly and it still leaked everywhere.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , September 2, 2022
Hello,

Thank you for your review. We’re so sorry to hear your system experienced issues! We are happy to provide alternative solutions for your unit. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.

We look forward to hearing from you!

-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Well worth the money
on November 21, 2022
Posted by: Moody
from Rural Mo.
Verified Purchase:Yes
Have been using this product for several years Well water has improved in taste and clarity.Recommend it.
Pros: Clean taste, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
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