It’s terrible, leaked for an year and then they shut down the model
Pros: Clean taste
Cons: Slow pour, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 30, 2022
Hello,
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied. Unfortunately, the Clean Water Machine with the pitcher/dispenser accessories has been discontinued and we no longer carry replacement parts. We have launched the new Clean Water Machine which is available for purchase directly from our online store:
Closing the lid after installing the Filter is too difficult. Since the last time, the water leaks from the top and runs down the sides.
Pros: Easy to clean, Clean taste
Cons: Difficult to install, Not durable
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 29, 2022
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. Please contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST or email us at support@aquasana.com.
We will take the next steps to discuss your warranty options.