Customer reviews from aquasana.com
Replacement Filter Cartridges for Aquasana AQ-5300 3-Stage 600 Gallon Water Filter System - White
Average customer rating
4.6
(885 Reviews)
Rating breakdown 885 reviews
5 Stars
657
4 Stars
155
3 Stars
33
2 Stars
16
1 Star
24
94%of customers recommend this product.
(
613 out of
652)
Customer Reviews for Replacement Filter Cartridges for Aquasana AQ-5300 3-Stage 600 Gallon Water Filter System - White
Customer Rating
3
Great Water Quality, Short Filter Lifespan
on October 14, 2024
Posted by: HC home
from San Mateo, CA
The water quality produced by this system is excellent, and I appreciate the certifications that verify the filter test results. However, the lifespan of the filters is much shorter than advertised. I find myself needing to replace them every 2-3 months. Before each replacement, I often experience stomach cramps or mild diarrhea, which signals that it's time for a change. I've noticed that the first black filter is consistently dirty and brownish when I replace it. It would be helpful if they offered the black filter for sale individually, allowing me to replace it every 2 months while changing the other two filters every 4-6 months.
Pros: No odor, Clean taste, Good Water Flow
Cons: Filters need replacing too often
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, October 15, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: Thunder Bay
from Thunder Bay, Ontario
Verified Purchase:Yes
I still find it difficult to get the filters in but persist. I need filtered water as my intake pipe is lead.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
Cons: Filters need replacing too often, Difficult to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, January 6, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: mabrumm
Verified Purchase:Yes
I waited too long to replace my original filters, so when I installed these, I was pleased at how much faster the water flowed. The water always tastes good. Installation was straight forward.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Jahzery
from Canada
Verified Purchase:Yes
The delivery was a little long and the customs charge made it more expensive. I hope the tariff situation improves or they will be too expensive in the future! They were easy to install and the filtering is working. Bought some other ones earlier they were 2mm short and had issues with them.
Pros: Clean taste, Long lasting filter, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Berto
from Montreal
Verified Purchase:Yes
Great tasting water from this filter however for canadians it is now very expensive to order.
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Miss M
from Northern California
Verified Purchase:Yes
I LOVE my water filter system and replacing the cartridges is a very easy process.
Although, I would suggest they put the battery compartment on the side of the manifold and not on the top. That way you can replace the filters AND the battery without having to remove the manifold from the screws that hold it. I already recommended to a family member and she bought the same unit
Although, I would suggest they put the battery compartment on the side of the manifold and not on the top. That way you can replace the filters AND the battery without having to remove the manifold from the screws that hold it. I already recommended to a family member and she bought the same unit
Pros: Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: SamS54
from Montreal Canada
Verified Purchase:Yes
Excellent filters, great tasting water. Easy installation and filter change.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Paul loves clean water
from Long Island, NY
Verified Purchase:Yes
The filter works great but it is a bit difficult to install.
Pros: No odor, Clean taste, Long lasting filter
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com