Customer reviews from aquasana.com
Replacement Filter Cartridges for Aquasana AQ-5300 3-Stage 600 Gallon Water Filter System - White
Average customer rating
4.6
(885 Reviews)
Rating breakdown 885 reviews
5 Stars
657
4 Stars
155
3 Stars
33
2 Stars
16
1 Star
24
94%of customers recommend this product.
(
613 out of
652)
Customer Reviews for Replacement Filter Cartridges for Aquasana AQ-5300 3-Stage 600 Gallon Water Filter System - White
Posted by: Don S
from Poinciana FL
Verified Purchase:Yes
Bought new home and these filters were already installed. A few months later the beeper is going off and find out that its time to change the filters. You need to be careful replacing these to avoid damage, and crawling under the sink was a pain. Called customer service and they stayed with me the entire time and walked me thru the process and even helped fix some errors in the install. We enjoy having the filtered water available as local water is not the best. I singed up for the automatic delivery at a good savings.
Now that Ive done this once the next time should be easy.
Thanks for all the assistance.
Now that Ive done this once the next time should be easy.
Thanks for all the assistance.
Pros: Clean taste
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: koindl
from South Korea
Verified Purchase:Yes
The filter is simple and straightforward ti install.
Pros: Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: nothing
from Houston, TX
Verified Purchase:Yes
It was very convenient to order replacement filters on line. They arrived in a reasonable amount of time and I got them installed without a problem
Pros: Clean taste, Easy to install
Cons: Filters need replacing too often, Cloudy Water
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: NobodyYouKnow
Verified Purchase:Yes
I don't buy in to rating products often - or removing a star for minor inconveniences.
Though this product works great there are some frustrations on the manufacturer's website that could be solved to make this even better. The colour coding makes no sense. The product description vs the physical filter vs the colours on the actual sumps & hanging bracket aren't consistent and is frustrating. The size of the filters isn't easy to see either. There's no reason for this to be so confusing and obfuscated. A simpler design on the website and a CLEAR product description - along with some modern niceties such as "This doesn't match your previous orders, do you wish to continue?" prompting - would go a long way in making this a better overall experience. Thanks for making a product without involving the slave labour of many other overseas products of this genre.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Vince ORE
Verified Purchase:Yes
I was concerned I would mess things up and have a big mess. The filters ended up being easy to install. Instructions were excellent!
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Pieter the Great
from Westbank, BC
Verified Purchase:Yes
Great value for the price and easy installation and filter change.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Myself
from CA
Verified Purchase:Yes
The filters came with the house when I bought it. I’m glad we have it but wish it filtered even more, as we still have a ton of minerals that get through and make for cloudy water.
Pros: No odor, Long lasting filter, Easy to install
Cons: Slow pour, Cloudy Water
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 28, 2022
Hello,
Thank you for your review. The AQ-5300 has been tested and certified to NSF/ANSI Standards 42, 53 (includes P473), and 401 for the reduction of over 97% of chlorine and chloramines, 99% of lead, and 96% of PFOA/PFOS.
In addition, the filtration technology retains naturally occurring beneficial minerals found in water like calcium, potassium, and magnesium. If you have higher-than-average levels of calcium in your water, it will become visible.
-Aquasana Customer Support
Thank you for your review. The AQ-5300 has been tested and certified to NSF/ANSI Standards 42, 53 (includes P473), and 401 for the reduction of over 97% of chlorine and chloramines, 99% of lead, and 96% of PFOA/PFOS.
In addition, the filtration technology retains naturally occurring beneficial minerals found in water like calcium, potassium, and magnesium. If you have higher-than-average levels of calcium in your water, it will become visible.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Poliwog
from Delta, British Columbia, Canada
Verified Purchase:Yes
We have had good success replacing filters in the past. My latest replacements have caused a slow leak which I can not remedy. The leak appears to be coming from under the large housing on top of the unit, on the left side of the Black pre-filter. I have checked all 'O'-rings...they appear OK. I have not over-tightened any fittings. Can you supply replacement 'O'-rings?
Pros: Clean taste, Nice faucet
Cons: Difficult to install
I would recommend this to a friend!
Response from aquasana.comBy Aquasana, Support Team , July 28, 2022
Hello,
Thank you for your review. Our team is more than happy to offer any replacement part needed for your system! Please contact us directly at 866-662-6885, Monday thru Friday from 8 am-6 pm CST.
We will take the next steps to discuss your warranty options and process the order needed.
-Aquasana Customer Support
Thank you for your review. Our team is more than happy to offer any replacement part needed for your system! Please contact us directly at 866-662-6885, Monday thru Friday from 8 am-6 pm CST.
We will take the next steps to discuss your warranty options and process the order needed.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com