I love this product. It was easy to install. The water is perfect to drink and spotless. I use it for everything we cook and clean with. Only thing that I think should be changed is the escutcheon that covers the hole in the sink to should be a little larger. It just barely covers that hole as it is. I'm a plumber by trade and it was a pain to keep centered while installing.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable
Water tastes great.Only drawback is we have a well and when pressure tank is on low end water runs very slow. Not a deal breaker we still like the unit.
We had the filter installed by a professional. The pressure was bad. The internet is full of advice on how to put a shim in this product to improve it. Perhaps just creating a good product could avoid all that.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, July 7, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Customer Rating
1
You need a lot of time for installation
on July 10, 2025
Posted by: Fan Yeong
It's not easy for installation I have spent 3 hours for insulation and things have not solved
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, July 11, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:00 pm CST, or email us at support@aquasana.com.