Customer reviews from aquasana.com
Aquasana - Claryum® 3-Stage Max Flow 800-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Brushed Nickel
Average customer rating
4.4
(1,429 Reviews)
Rating breakdown 1,429 reviews
5 Stars
938
4 Stars
306
3 Stars
65
2 Stars
54
1 Star
66
88%of customers recommend this product.
(
909 out of
1,031)
Customer Reviews for Aquasana - Claryum® 3-Stage Max Flow 800-gal. Filter Capacity Under Sink Water Filter with Dedicated Faucet - Brushed Nickel
Posted by: KVVL
from New York
Verified Purchase:Yes
My apartment is small therefore under the sink is limited in space. I bought bought the reverse osmosis and this filter . I really wanted the reverse osmosis but didnt fit under my sink, this smaller set is perfect. my sink already had a handheld washer so i replaced it with the filter. Once I move I will put everything back. the water is fresh, it doesn't smell like metals or chlorine. Install was HARD> my dad did it but he is very handy and studied engineering. Still took him 2 hours. It's WORTH it !
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: DRCJC
Verified Purchase:Yes
The entire system is made of plastic. I prefer a system where the drinking water is exposed to no plastic at all. I returned the Aquasana system.
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, January 27, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Customer Rating
3
Love the product when I'm not being surprised by i
on February 3, 2025
Posted by: willr
from Austin Texas
This is my 7th time putting in the three Claryum 3 stage max flow system. filter set every 6 months as recommended. One time the first white filter did not meet the dimensions of the holder and thus shut down the water flow by 50%. I was told to drop a quarter into the bottom of the filter tank and that would push up the filter to allow it to seat properly. OK .. I did that and it worked. After that, they seem to correct the filter size to fix this issue without the coin intervention. The water was wonderful with no complaints. This time I put in all 3 plus the battery but have grey water full of tiny bubbles that take ten minutes to dissipate leaving clear water but the appetizing appearance of it is not there for that first ten minutes. It looks dirty for a while. This system should not be doing this in my view. What is causing it? everything fits tight, screwed in nice and tight as it should be. No leaks, no noise, and no flow issues, just a glass of gray water that eventually turns clear. I never had this before. I'm lost on what is causing it. I was advised to let the water run for 20 minutes or more to clear out the filter units and get clean water coming out of the tap. Did that. It still looks like microparticles in the water, and then it looks like microbubbles in the water that eventually go away leaving a clear drink. I Could use some direction on this brand-new set of 3 filters I just installed. THANKS for any help... WR.
Pros: Easy to clean, Clean taste, Long lasting filter, Good Water Flow
Cons: Cloudy Water
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, February 4, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Customer Rating
2
Great taste but leak hazard!!
on February 9, 2025
Posted by: Linda C
from Raleigh, NC
Professional plumber installed the unit. Worked great with great tasting water. However at year 2 the cartridges sprung a leak and being under the sink, I didn't notice it until it was flooded. Aquasana replaced all the cartridges (after some arguments) and it worked fine until almost a year later when it leaked again. Cabinets flooded again and now I have permanent water damage. Once bitten, twice shy! Got a refund for the original purchase but I will NOT be purchasing their products again and now I have a dud faucet installed on my countertop.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, February 10, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: A R K
from West Chester, PA
Verified Purchase:Yes
The two tubes that comes with the filter are soft and get disconnected once all connections are made. The installation was easy but it didn't work. Water leaked at the time of installation and again 2 days later resulting in flooding of the house and significant repairs (replacement of drywall on ceiling and walls of the basement). I had a plumber look at the tubing and he confirmed that the tubing after connections are made as instructed can be pulled out with force which is what turning on the water valve was doing and led to the flooding. Our plan is now to replace the tubing with PEX pipes and see if that would hold. Very disappointed overall!
Cons: Difficult to install, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, February 25, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: Pure water
from Missouri
Verified Purchase:Yes
My son-in-law installed my system. He didn't have any problems. This is my second Aquasana system. I updated to a better style. The water taste great. I am happy with my upgrade.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Gabiiiiiii
from Savannah, GA
Verified Purchase:Yes
We've had it in for a week. The installation was easy on the Aquasana end (hard on the cabinet-door-size end, but that's neither here nor there). The water is so wonderfully delicious - you can't even taste it! The water faucet itself is lovely - one of our guests even said it reminded them of water spouts in boats. I am happy to save space on my counter (we had a portable water filter that we'd refill) - this is so much better!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Whatever stupid
from Cape Cod
Verified Purchase:Yes
Water tastes pure. Happy to know that particles and chemicals are being removed.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com