Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Oil-Rubbed Bronze
Average customer rating
4.4
(1,464 Reviews)
Rating breakdown 1,464 reviews
5 Stars
954
4 Stars
314
3 Stars
66
2 Stars
56
1 Star
74
88%of customers recommend this product.
(
933 out of
1,064)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Oil-Rubbed Bronze
Customer Rating
5
Happy With the System
on January 21, 2024
Posted by: MacGyver
from FL
I don’t get why there’s so many negative reviews regarding the leaks that the reviewers complain about. One should have some degree of mechanical inclination to install this system correctly. Having a good mechanical aptitude is essential. That’s the bottom line. If you question your ability to install this system, don’t do it. It’s that simple.
HOWEVER…the filter cartridges are very pricey!!! The prices should be reasonable.
HOWEVER…the filter cartridges are very pricey!!! The prices should be reasonable.
Pros: Easy to install
Cons: Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Don Not a Plumber
from Upstate NY
Verified Purchase:Yes
I had some concerns about the installation. The video guidance on the Aquasana website was a big help. My under-sink space is a bit cramped; I am 81 and not as flexible as I was. I expected a full-day job. I was done with total success in 4 hours -- not rushing. Needed to drill a hole for the new faucet in the existing faucet plate. No problem. A bit awkward to push in the plastic tubing at the end of the install. A bit more video guidance there would have helped. Just used a few days so far. All good, though.
Pros: Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: HM717
from Mississippii
Verified Purchase:Yes
I love this new water system. I wanted one that was not RO and yet get rid of all the bad stuff. This one does that in spades plus it tastes great. I love the fact that when I call there is an actual person to talk with and they aren't in another country!!! Very important to me as I'm tired of talking to someone overseas who do not speak out language. I choose American made first and always!!!
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Posted by: Great taste
from Fairfax, VA
Verified Purchase:Yes
We bought an Aquasana 2 stage water filter system in Fl and love it. After moving to VA, we realized we desparately need a water filter. We purchased a 3 stage water filter system and are so happy with our purchase. You can definitely taste the difference. I hired a plumber to do the installation. He didn't have any issues.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
i am happy
on February 1, 2020
Posted by: hardcore 44
from southern california
great tasting crystal clear water. i can fill a glass, put on top of my morning paper and can read through the water
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
Poor quality
on September 25, 2017
Posted by: mihaela
from Atlanta, GA, United States
Horrible product, made of plastic. About to return it.
Pros: Clean taste
Cons: Slow pour, Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Wihetz
from L A, CA, United States
Verified Purchase:Yes
I bought the 3 stage water filter system three weeks ago . I like this system however the base of the faucet too small to fit the hole and I could not tight the nut to hold the faucet because too short. I have to return the system
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Very Good Product
on March 18, 2020
Posted by: Q'ris
from Vancouver
We had a leak with the first filter unit and had to order another one. They sent the whole unit plus an extra top. These pieces were delivered more quickly than the original order. Once the replacement was in place we were good to go. Water tastes great, and, also very impressed with the water flow as we thought the water would just dribble out. Great system.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com