Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Oil-Rubbed Bronze
Average customer rating
4.4
(1,464 Reviews)
Rating breakdown 1,464 reviews
5 Stars
954
4 Stars
314
3 Stars
66
2 Stars
56
1 Star
74
88%of customers recommend this product.
(
933 out of
1,064)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Oil-Rubbed Bronze
Posted by: Bdean
from Adams Tennessee
Verified Purchase:Yes
I am overall satisfied with my aquasana filter. I feel better knowing the water we are drinking is better quality. The flow rate is good. The water tastes better. Installing it was simple. The only reason it doesn’t get five stars is because they do not have a stainless steel system available. Ideally, I’d like to see a completely plastic free system.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 25, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Posted by: LuckyJon
from Orlando, Florida
Verified Purchase:Yes
I bought this system specifically so I can have great tasting water and ice from the refrigerator, as it is tankless. The installation was relatively simple to adapt.
My problem is that I have a reverse osmosis system and whole house filtration system and Aquasana doesn't come close to the competitor's brand that I originally installed. Definitely room for improvement. But overall still happy I invested in it.
My problem is that I have a reverse osmosis system and whole house filtration system and Aquasana doesn't come close to the competitor's brand that I originally installed. Definitely room for improvement. But overall still happy I invested in it.
Pros: No odor, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Customer Rating
4
Installation and performance of water filters
on August 23, 2024
Posted by: Water Filters
from McKinney, TX
Verified Purchase:Yes
With the corrected parts provided in a separate package, the water filters package was installed successfully and the filters were put into service. At present, we are pleased with the performance of water filters.
Pros: Nice faucet
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Posted by: Needed an upgrade
from Athens,oh
Verified Purchase:Yes
Wire cutter recommended and we are pleased. Water tastes clean.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Customer Rating
4
I like that it is a space saver under my sink.
on September 10, 2024
Posted by: Drinks 2 liter/day H2O
from Toledo, Ohio
Verified Purchase:Yes
Having had an under counter water filter for years, I switched brands due to cost of other brand. The Claryum-3 stage is is more simple even though I will need to change filters every 6mos because of smaller size. Again the cost is less with than old brand. The brush nickel matches my existing faucet and looks better.
Pros: Clean taste, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Posted by: Plumbing Makes Me Feel Ol
from Fort Hood, TX
Verified Purchase:Yes
The installation was straightforward and easy (most difficult part was climbing under the sink for an old guy!) Instructions were easy to follow. The water tastes fine, better than tap water, but not sure I’d go so far as to say delicious. No complaints other than the time it took to get delivered to me (7 days from order to shipping and 3 days more for shipping).
Pros: No odor, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Posted by: J and K
from Ct
Verified Purchase:Yes
Overall, we are enjoying our new water filter. We just had to replace the cartridges and now are experiencing slower fill. Other than that, we wish we would have done this a long time ago. Is there any reason why the filter would be filling slower now after changing the cartridges?
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
Cons: Slow pour
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Customer Rating
2
Loved it, but now it’s leaking
on September 21, 2024
Posted by: Tay F
from Denver, CO
We loved the filter. Two issues: (1) the dedicated faucet does not stay tight with the equipment they provided (he paid a professional plumber to install), and (2) after replacing the filters for the first time there is a leak. Now we can’t use our cold water in the kitchen sink at all until fixed. The is the last thing I want to deal with.
Pros: Clean taste
Cons: Difficult to install, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 23, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com