I've been using it for years and after a few years decided to buy a brand new filter. Its easy to install water taste great and I use the water for cooking and everything I can use it for. You can see it really cleans the water once you change the filter.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
The filters work as you’d expect/want them to. These filters fit perfectly on what I’d say is Aquasana’s BEST water filtration system.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
A Great Product Discontinued: Loyal Customer Sad
on December 30, 2024
Posted by: ZeroDotNet
from Buenos Aires, Argentina
I recently learned that Aquasana has decided to discontinue the AQ-4000 countertop water filter, and I am deeply disappointed by this decision. I have been a loyal user of this product since 2016, owning four units over the years, and the AQ-4000 has consistently provided my family with clean, safe water.
This filter is incredibly easy to install and use, making it perfect for anyone looking to improve the quality of their drinking water without the hassle of complicated setups. The AQ-4000 is certified to meet NSF standards 42, 53, 401, and P473, effectively removing up to 77 contaminants, including chlorine, heavy metals, pesticides, and volatile organic compounds (VOCs). The four-stage filtration system ensures that our water is clean and safe.
One of the standout features of this filter is its strong flow rate, which can fill a glass of water in just 7 seconds. The filter replacement cost is reasonable, and the filters have a long lifespan, making this a cost-effective solution in the long run.
I am in complete disagreement with the decision to discontinue this product, especially when the supposed replacement doesn't come close to matching its performance. Aquasana lost a customer because of this decision (I'm sure that I'm not the only one here). The AQ-4000 was simply a marvelous product, and its discontinuation is a significant loss for those of us who relied on its quality and efficiency.
Pros: Clean taste, Long lasting filter, Good Water Flow, Easy to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, December 30, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.