I’ve loved my Aquasana faucet filter for years, but over the past year or so, I haven’t been able to open the housing unit to even install the filters. Six months ago, one side finally opened. This time, it won’t budge, even with tools.
Pros: Clean taste
Cons: Difficult to install
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, May 19, 2023
Hi Jojo We're sorry to hear you are having issues getting your system caps open. Have you tried using a 17mm socket wrench? If so and if you are still unable to open the caps, please feel free to reach out to us directly at 866-662-6885, option 1 or by sending us an email at support@aquasana.com and we are more than happy to further assist! Our phones are open Monday-Friday from 8am to 5pm CST. -Aquasana Customer Support
I love love love this Aquasana....before I was consuming 2 cup of water a day it's becasuse water was heavy to drink even after filtering it...but since I got Aquasana I can drink whole gallon a day without knowing. It's smooth and you can taste big difference in my tap/filter water versus Aquasana. My kids even drink more water since I got it. They drink bottle water but now they won't drink anything but Aquasana. Thank you for your amazing products!
Pros: Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
The 4 star rating is due to the system used to replace the filters since a tool is required for this, in my case I had to buy a ratchet which increased the price. Otherwise I consider it a good product.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter
Easy to install once I figured out that a socket wrench would easily remove the old filters. A little bit more detail in the directions would have saved me a headache there. The filter itself is a life saver literally here in Maine where PFAS, forever chemicals, are a concern.