My situation called for a good listener in the customer service dept. of Aquasana...and I got one. Joe was knowledgeable, polite (even humorous) and effective in solving a shipping problem for some countertop replacement cartridges. Thanks again, Aquasana, for maintaining a customer friendly operation with great products and available reps.
Installation was simple, countertop design is good and doesn't take up much space. You just have to be patient when you're filling up large water bottles or the kettle.
Pros: Clean taste, Long lasting filter, Durable, Easy to install
Easy to install and take very little space which I was looking for since I have a small kitchen counter. I can taste the difference on the water. I’m glad I bought this so I don’t have to use the water pitcher I was using.
Pros: Easy to clean, Clean taste, Long lasting filter, Easy to install
We bought this product in an effort to save some money. We were impressed at first. When water gets filtered it does taste good but if you let it set, like in a gallon container the flavor of tap water comes right back, yuck. So we were not impressed or happy .
Pros: Easy to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 29, 2022
Hello,
Thank you for bringing this to our attention. The Claryum Counter Top has been tested and certified to NSF/ANSI Standards 42, 53 (includes P473), and 401 for the reduction of over 97% of chlorine and chloramines, 99% of lead, and 96% of PFOA/PFOS. It’s also certified to reduce mercury, chlorine-resistant cysts, herbicides, pesticides, VOCs, pharmaceuticals, and more.
If you’re open to discussing your experience further, please contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST or email us at support@aquasana.com.
Filter is ok. Price is also ok but the broke fee is about 40% of the filter price.
Pros: Clean taste, Easy to install
Cons: Filters need replacing too often, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 29, 2022
Hello,
Thank you for your review. Please note - that outside the United States, in addition to shipping and handling, local postal authorities or distributors may levy sales taxes, duties, additional handling fees, and brokerage fees after point of purchase.
After figuring out why and how to fix it leaking at the faucet and slowly tightening until the leak stopped, it performed as described. Water is much better than the PUR faucet filter. Also it has a lot harder to accidently have warm or hot water go through the filter like the PUR one.
Pros: No odor, Clean taste, Long lasting filter, Durable