Loving my aquasana water filter system. It was super easy and quick to install. I feel confident that the water I’m drinking is safe and it tastes great.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Easy to install
We use the filter when traveling. You can tell the difference in water quality. As we have a whole house well system at home we like the idea of knowing that the city water is filtered of chlorine and other things.
Pros: No odor, Clean taste, Long lasting filter, Durable, Easy to install
I keep a filled glass container by the sink so I can just pour off the water as I need it as I drink frequently through the day. That way I feel I save the little pull out from being overused. Water tastes great and I assume it's doing a good job I love how long the filters last. And instead of buying new filters I just buy a whole new unit at the end of the year. Not much difference in price and everything is shiny and new. Thank you for a lovely product
It was easy to install, doesn’t take up much room. I don’t taste or smell that strong chlorine flavor that my Florida water used to have. I’m not a fan of the slow stream but I’m not picky
Pros: No odor, Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
A Great Product Discontinued: Loyal Customer Sad
on December 30, 2024
Posted by: ZeroDotNet
from Buenos Aires, Argentina
I recently learned that Aquasana has decided to discontinue the AQ-4000 countertop water filter, and I am deeply disappointed by this decision. I have been a loyal user of this product since 2016, owning four units over the years, and the AQ-4000 has consistently provided my family with clean, safe water.
This filter is incredibly easy to install and use, making it perfect for anyone looking to improve the quality of their drinking water without the hassle of complicated setups. The AQ-4000 is certified to meet NSF standards 42, 53, 401, and P473, effectively removing up to 77 contaminants, including chlorine, heavy metals, pesticides, and volatile organic compounds (VOCs). The four-stage filtration system ensures that our water is clean and safe.
One of the standout features of this filter is its strong flow rate, which can fill a glass of water in just 7 seconds. The filter replacement cost is reasonable, and the filters have a long lifespan, making this a cost-effective solution in the long run.
I am in complete disagreement with the decision to discontinue this product, especially when the supposed replacement doesn't come close to matching its performance. Aquasana lost a customer because of this decision (I'm sure that I'm not the only one here). The AQ-4000 was simply a marvelous product, and its discontinuation is a significant loss for those of us who relied on its quality and efficiency.
Pros: Clean taste, Long lasting filter, Good Water Flow, Easy to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, December 30, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
I've purchased this system repeatedly because Aquasana makes the system cost only a few dollars lmore than just replacing the fi lters. The system does a great job of filtering tap water for a very long time. When the filter becomes saturated the taste of the water signals the ex haustion of the filter very strongly. It does not seem to be a tapering off of efficiency, but a sudden total loss of function. There is no question about whether it is time to replace the filters. I'm a very happy customer and will keep returning for this pro duct.
Pros: Easy to clean, Clean taste, Long lasting filter, Durable, Easy to install