Customer reviews from aquasana.com
Aquasana - Claryum 3-Stage 600 Gallon Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,442 Reviews)
Rating breakdown 1,442 reviews
5 Stars
943
4 Stars
308
3 Stars
66
2 Stars
55
1 Star
70
88%of customers recommend this product.
(
916 out of
1,042)
Customer Reviews for Aquasana - Claryum 3-Stage 600 Gallon Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Happy Campers
from Massachusetts
Verified Purchase:Yes
Pretty easy to install. The water tastes great, and it is filtering out all the nasty stuff. What a savings over water delivery.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Disappointed mama
from North Attleboro MA
Verified Purchase:Yes
I was wary of other customer reviews complaining of leaking but we needed an under sink filter for the PFAS in our public water supply. We hired a licensed plumber to install the unit. Despite this, one of the filters is leaking. The plumber made a second visit but was unable to remedy the leaking. It’s a good filter but in a very poor quality product.
Pros: Good Water Flow
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , January 11, 2023
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: MattAZ
from Steubenville, OH
Verified Purchase:Yes
The installation process was a bit involved (and I've got a lot of plumbing experience). Longer service pipes to enable more flexibility on placement would be nice. That being said, once I figured out how to make it fit, the water quality has been superb. Very happy with our purchase.
Pros: No odor, Clean taste
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4
Good water but filter leaks
on August 27, 2023
Posted by: Giovanni
from Dallas, TX
We enjoyed the clean water but one of the three filters is leaking. I patched it with plumbers tape even though the directions say not to use tape. We've used the filter long enough to change it again; so now its leaking as before. Plumbers tape didn't hold back the leak this time. We got a year out of it. Now I have to replace with a different system.
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Great until you have to change the filters
on October 31, 2023
Posted by: Island Life
from Marathon, FL
We love our filtration system most days. There is a clear difference in the taste of our water when we use the filter, and we love it! We have had our filtration system for about 2+ years, and the absolute worst part of this filtration system is changing the filters. We've changed filters maybe 4 times. EVERY time we change the filters, we end up having a leak, and it takes anywhere from an hour to several days to fix. The first time it happened, the support desk had me insert a quarter at the bottom of the filter housing. The second time, I had to be sent all new filters. The third time, I had to pay for new housing tops for my filters. There seems to be inherent flaws with the filters, and there are definitely flaws with the housings/o-rings. We just changed our filters, and again, they are leaking. We really don't want to buy new housing tops, since we just bought them the last time we changed filters, so my husband used Vaseline to help seal the housing. Fingers crossed this works... It should not be this complicated to change filters. If you can deal with the hassle factor, this system is great. Just prepare for a headache every time you change filters.
Pros: Clean taste, Long lasting filter, Nice faucet
Cons: Slow pour, Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
The worst!
on December 17, 2023
Posted by: Watersnobx3
from San Francisco
Under sink water filter replaced twice yet it's still not working. Lines up perfectly just as they said but nope. Did everything to trouble shoot but nope. Wasted time, money and frustration on this crap filter.
Cons: Slow pour, Filters need replacing too often, Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Jriepe
from Illinois
Verified Purchase:Yes
The system was easy to install and I like having clean tasting water straight from the tap. It gives me peace of mind knowing harmful contaminants are being eliminated.
Pros: Clean taste, Long lasting filter, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Daniel O'Connell
from Assonet, Ma.
Verified Purchase:Yes
Installation was easy, operation is fantastic, water quality is great!!!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com