Customer reviews from aquasana.com
Aquasana - Claryum 3-Stage 600 Gallon Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,442 Reviews)
Rating breakdown 1,442 reviews
5 Stars
943
4 Stars
308
3 Stars
66
2 Stars
55
1 Star
70
88%of customers recommend this product.
(
916 out of
1,042)
Customer Reviews for Aquasana - Claryum 3-Stage 600 Gallon Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Hank the man
from Toms River, NJ
Verified Purchase:Yes
The filtered water does taste clean and soothing, very refreshing. The installation was troublesome even for a handyman like myself. Followed the instruction, I had trouble aligning and installing the black filter. When I thought I had it in, it leaks. I came to find out the 2 mating holes in the base unit was 90deg out. Most likely an error at the assembly line. Recommend add to the instructions to check for alignment before installation. See photo. It needs a design change for easier filter replacement. The valve should have been higher to clear the countertop for cleaning.
Pros: Clean taste
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Poor quality of Cartridge Sump
on January 23, 2023
Posted by: Ling
from New York, NY
One of the two connection points in the yellow cartridge broke when I tried to reattach the sump. It wasn't even a strong twist and that connection point just broke. The worst part is that I can't find the replacement part for the sump only.
Pros: No odor, Good Water Flow
Cons: Filters need replacing too often, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , February 7, 2023
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! We are happy to place an order for a replacement housing. For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! We are happy to place an order for a replacement housing. For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Bye to forever chemicals
from Boston
Verified Purchase:Yes
Purchased the 3 phase, under the sink system. Filter installation was very easy. I had to drill a new hole for the faucet but very straightforward. I would give 5 stars if the quality of the new faucet was a bit more sturdy. I’m afraid to turn it or bump it as if feels like it will break off. The install of the filters very easy. Best of all, the water tastes fantastic! I would recommend buying your own faucet that’s built a bit better. But time will tell if it lasts.
Pros: Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Xxxxxx
from Florida
Verified Purchase:Yes
The installation process was problematic. The fittings are plastic and kept leaking. Had to purchase brass fittings to stop the leak.
Cons: Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, March 2, 2023
Hello,
We’re sorry to hear that you experienced with installation! If you ever wish to get further assistance from us or experience issues with your system in the future, please do not hesitate to reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com. We would be more than happy to assist as best as possible!
-Aquasana Customer Support
We’re sorry to hear that you experienced with installation! If you ever wish to get further assistance from us or experience issues with your system in the future, please do not hesitate to reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com. We would be more than happy to assist as best as possible!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: PDMo
from Pasadena, CA
Verified Purchase:Yes
Was looking for something to replace our reverse osmosis system and this one was recommended. Parts did not fit, had many serious leaks. Had to call a plumber to have it fixed. Water smells better than tap water but doesn't taste all that great.
Pros: No odor, Nice faucet
Cons: Slow pour, Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, March 2, 2023
Hello, We’re apologize for the issues you have experienced with your system, we would love the opportunity to resolve this and assist in any way that we can! Please reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com.
-Aquasana Customer Support
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Allyn
from Harrisburg, Pennsylvania
Verified Purchase:Yes
We are using and enjoying our counter top 3 filter system. After a hole was cut by the granite company my husband had it installed under the sink in 20 minutes. Takes up minimal room. We are very pleased and have peace of mind
Pros: No odor, Clean taste, Long lasting filter, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: mili
from 19401
Verified Purchase:Yes
good quality, easy to install and more efficient than my older reverse osmosis filter.
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: A lot of water
Verified Purchase:Yes
5 gallon jugs were getting to be too much to lug around and it didn't make sense to downgrade to 3 gallons jugs with the amount of water we go through. This more permanent solution by Equasana seemed to make the most sense. I wasn't able to re-use our existing sprayer hole as it was a little too big. It wasn't a big deal to drill a new hole on the opposite side. Unfortunately because of shelving underneath our sink, I could only install the filtration system on the opposite side of the tap. Another 6 inches of tubing would have been helpful but other than that the install went fine. We are both happy with the taste of the water and are ecstatic that we don't have to carry those 5 gallon water jugs anymore!
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com