Customer reviews from aquasana.com
Aquasana - Clean Water Machine - White
Average customer rating
3.3
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
51
4 Stars
13
3 Stars
18
2 Stars
15
1 Star
32
57%of customers recommend this product.
(
69 out of
122)
Customer Reviews for Aquasana - Clean Water Machine - White
Customer Rating
1
Leaky unit
on July 14, 2021
Posted by: Maciek
from Temecula, California
The filter actually does filter the water great! However, there is a design flaw in the units...they all leak, seriously! I have replaced two, and on my third one and still leaking on counter. It would be great to hear from Aquasana if they would do a recall and fix this simple leak issue......
Pros: No odor, Clean taste, Good Water Flow
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Leaks all over the counter
on January 15, 2022
Posted by: ShirleyW
from Massachusetts
Although the machine does seem to do a good job of filtering water, over time it starts to filter water all over our counters. I have purchased four of these machines and they are all leaking.
Pros: Clean taste, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Fantastic product
on August 19, 2018
Posted by: Sonya Platt
from Rathdrum, Idaho
We love love love this product. We were looking for an efficient filtration system for our rv but yet could still use at home. I highly recommend this product to my rv groups too.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Service Team, Aquasana Customer Care, August 22, 2018
Thank you for your feedback! We are delighted you are enjoying your Clean Water System in your RV. It makes drinking water so much easier on the move! We look forward to assisting you in the future should you need any assistance!
Written by a customer while visiting aquasana.com
Customer Rating
1
Need to fix the constant leaks
on January 20, 2021
Posted by: Tung Ly
from Arlington, VA
Aquasana design the machine so that it has to be air tight to keep the vacuum to keep the water from leaking. It's so sensitive that maybe 1 out or 4 machine are not leaking and even then by the time you change the filter it leaks. I wish I can install an under sink filter so that I do not have to deal with this machine.
Pros: Clean taste, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Wet countertop Mike
from Massachusetts
Verified Purchase:Yes
OK so first to its credit, the water tastes great. We just moved to an area that has a ridiculously high chlorine level in the public water, so bad it smells like a public pool when you first turn on the faucet. The Aquasana works beautifully for providing fresh tasting water with minimal ppm. But the device itself is a disaster! It has always been a bit of a trick removing the pitcher from the base, but that I can get over. The main problem now is that when the pitcher is placed on the base the filter turns on and never stops. It just keeps making that awful noise (another downside to the device is that it is very loud when filtering the water). I think this is happening because it isn't fully emptying the filtered water back into the filter; some of it remains in the base. Which also means that any time the thing gets jiggled water leaks out of the base all over the counter. This started happening less than 2 weeks after we got it.
Pros: No odor, Clean taste
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Terrible
on June 30, 2021
Posted by: MrsAngelala
One star for filtering water quickly. The water tastes okay.
This machine has major issues. It leaks out of the bottom of the back, the part where the filter sits, and loses so much water that we have to change out a super-absorbent dish drying mat literally every-other-day. The filter is supposed to last six months, but the light went from blue to red (change filter signal) in less than two months. To top it off, once the light goes red, you can't filter any water *at all* until you change the filter. Good luck if you're on your way out of the house in a hurry.
Two minor issues -- the machine is quite loud, about as loud as a handheld vacuum, so you can't converse while it's running in the same room. Also, be prepared to wait: the unit took more than a month to arrive at my house.
Cons: Filters need replacing too often, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Leaks terribly
on February 7, 2022
Posted by: R Major
from Charlotte, NC
Cons…We’ve had 2 units now, and both have leaked horribly, they are very loud when they run, and pitchers are not easy to clean.
Pro…water tastes good, product is easy enough to use
We are spending the extra $ and getting a R/O system.
Pros: Clean taste, Easy to install
Cons: Filters need replacing too often, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
great tasting water!!!
on January 5, 2019
Posted by: mgzyl
from buffalo, ny
excellent product. very easy to set up and the water is fresh and delicious.
Pros: No odor, Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com