Customer reviews from aquasana.com
Aquasana - Clean Water Machine - White
Average customer rating
3.3
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
51
4 Stars
13
3 Stars
18
2 Stars
15
1 Star
32
57%of customers recommend this product.
(
69 out of
122)
Customer Reviews for Aquasana - Clean Water Machine - White
Customer Rating
1
Poor management Integrity!
on May 23, 2022
Posted by: Jon Pierre
from california
My 2 units failed, therefore I shipped them back with a follow up call only to be informed that you dumped them in the trash bin. Thanks a lot for your "integrity". No ability to get them back repaired or exchanged or replaced.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 29, 2022
Hello,
Thank you for your review. We are sorry to hear that you experienced issues with your system! The original Clean Water Machine with the pitcher/dispenser accessories has been discontinued and we no longer carry replacement parts. We have launched the new Clean Water Machine which is available for purchase directly from our online store:
https://www.aquasana.com/countertop-water-filters/clean-water-machine/black-100348638.html
-Aquasana Customer Support
Thank you for your review. We are sorry to hear that you experienced issues with your system! The original Clean Water Machine with the pitcher/dispenser accessories has been discontinued and we no longer carry replacement parts. We have launched the new Clean Water Machine which is available for purchase directly from our online store:
https://www.aquasana.com/countertop-water-filters/clean-water-machine/black-100348638.html
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
