Customer reviews from zerowater.com
ZeroWater - 11-Cup Water Filtration Pitcher - Black
Average customer rating
3.3
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for ZeroWater - 11-Cup Water Filtration Pitcher - Black
Posted by: JJ from Oregon
Length of ownership:1 month
Verified Purchase:Yes
This is NOT stainless steel on the inside. I was hoping it was stainless steel throughout to avoid the contact with plastic. It’s still beautiful and works great but was disappointed in this fact. I think the marketing here is a little misleading.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Pat T
Length of ownership:3 months
Verified Purchase:Yes
I thought I was purchasing a stainless steel water pitcher as I am trying to get plastic out of my life. I was disappointed to find out this is a plastic pitcher with just a bit of stainless steel on the outside. In addition, the lid is not easy to seat into the top of the container indicating poor design. I would have given this pitcher a lower rating except I am happy with the actual filtration of the water and low TDS count. However I would not buy this item again nor would I recommend it to a friend.
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com
Customer Rating
2
Plastic spout broke in less than one month
on January 19, 2021
Posted by: Elia
Length of ownership:1 month
Bought this about three weeks ago and dropped the plastic lid into the sink. Unfortunately the design of the spout cover is so flimsy and the materials so fragile the posts holding it in place broke right off and now the cover is unusable. So much for a high-end filter pitcher. In addition, ZeroWater has no spare parts nor could they replace this pitcher even though it's under warranty; they have no more available, so I had to settle for a plastic replacement. Not happy at all. Otherwise would have enjoyed this product.
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com
Customer Rating
5
Overall great product
on December 22, 2020
Posted by: James77
Length of ownership:1 year or longer
I had a Brita pitcher before I bought this, but had seen advertisements for the zero water. Wound up buying this black and chrome one and I was blown away. The water in my city is just over 400 and smells like bleach. The zero water literally knocked it down to zero. I put the zero water up against bottled water and it still blows the competition away. I will forever own my zero water pitcher. I fill up empty gallon jugs as well as large water bottles and place them in my fridge so that I will always have it with me.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
First Filtee
on December 22, 2020
Posted by: Wheels
Length of ownership:3 months
I bought this a little while ago and love this product.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: sadcustomer
Verified Purchase:Yes
this was a great pitcher that i loved and tried to buy another one to replace my last one (that got lost in a cross country move) and while it showed as available on the website, and let me order and pay for it; it was in fact discontinued and the way I found out was after sending an email to customer service about three weeks after ordering and still not receiving it. The order status page kept saying - in progress. if i had actually received it, i would have given it five stars and currently, i kind of wish i could give it zero stars because it does not actually exist.
Response from zerowater.comBy CH, 1, June 16, 2021
We are genuinely sorry that the stainless steel pitcher that you loved is now discontinued. We would be happy to send you any other pitcher that we have available free of charge. Just give us a call at 1-800-503-2939
Written by a customer while visiting zerowater.com