Customer reviews from Newair
Avalon Bay - 27-Bottle Dual Zone Wine Cooler - Black/Silver
Average customer rating
4.3 out of 5
4.3
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
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Customer Reviews for Avalon Bay - 27-Bottle Dual Zone Wine Cooler - Black/Silver
Customer Rating
5 out of 5
5
Chilling with our Wine
on June 17, 2019
Posted by: LightyMart
from Dickory Dock, NC
Verified Purchase:Yes
Cool product. Looks great in our kitchen and matches our other stainless appliances. Love the dual zones. Packaged well and easy to get set up.
Response from NewairBy Avalon Bay, Customer Service, June 21, 2019
Thank you for posting a review on your AvalonBay product!
Written by a customer while visiting Newair
Customer Rating
3 out of 5
3
Just ok.
on July 23, 2019
Posted by: SamR
from Novi, MI
Verified Purchase:Yes
I purchased 2 of these based on previous reviews, but not what I expected Nice looking, cool features, but functionality is not the best. Doesn't cool down to minimum level for either top or bottom. Fan is very loud, and runs 24/7 at same noise level.
Response from NewairBy NewAir, Customer Service, July 29, 2019
Thank you for sharing your opinion about the unit. Your review helps us improve our units and service. There could be some small factors causing the noise and we will be more than happy to do some troubleshooting for you. Please contact our trusted support team at 855-963-9247 for assistance.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Wine Cooler
on October 9, 2019
Posted by: BobbyG
from Atlanta
I purchased this wine cooler and have really enjoyed it as it keep about 27 bottles chilled just right. I had one small issue and they replaced it right away! Their customer service is Excellent!
Response from NewairBy Avalon Bay, Customer Service, October 10, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with Avalonbay!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Great cooler
on January 20, 2020
Posted by: JenniferLE85
I've had this cooler for 3 years not with minimal issues. It was making a loud noise for a while so I unolugged it. A few months later I plugged it back in and it is somehow working just fine. The lights have gone out though and the instruction manual doesn't indicate how to replace them. What kind of bulbs are needed?
Response from NewairBy NewAir, Customer Service, January 21, 2020
Hi There,

Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution

Best Regards,
Customer Care
Written by a customer while visiting Newair