I have been replacing all of my early marriage kitchen items and needed a new set of pots and pans too. My research had me narrowed down between two sets and I decided on my Calphalon Classic set. I am more than happy with my decision as the clean up on this set is a breeze.
[This review was collected as part of a promotion.] Purchased this stainless steel classic 10 piece set and it's been a nightmare. No matter how much oil I use, food always sticks. Pans are permanently stained after first use and not coming out. poor product and complete waste of money. It seems one pan showing signs of rusting. Certainly not expected from a big brand like Calphalon. I will not recommend this cookware set to anyone
Response from calphalon.comBy ReputationStudio IntegrationServiceUser, Customer Care, March 22, 2023
Hi Rob G. Thank you for leaving a review regarding your Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We do understand how frustrating this can be for you. We're sorry to hear that the cookware is sticking, but we really appreciate you bringing this issue to our attention.Please be informed that stainless steel is not nonstick, and food will tend to stick to it. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Since the pans are stainless steel, we recommend using metal utensils. If none of this helps and if you feel that your cookware is defective, we'd like to kindly request you to contact us directly so that we may come up with the best resolution to your concern as your product carries a limited lifetime warranty. For us to look into this, kindly fill out this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and have a great day!
[This review was collected as part of a promotion.] Purchased this stainless steel classic 10 piece set and it's been a nightmare. No matter how much oil I use, food always sticks. Pans are permanently stained after first use and not coming out. poor product and complete waste of money. It seems one pan showing signs of rusting. Certainly not expected from a big brand like Calphalon. I will not recommend this cookware set to anyone
Response from calphalon.comBy ReputationStudio IntegrationServiceUser, Customer Care, March 23, 2023
Hi Rob G. Thank you for reaching out to us regarding your Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We're sorry to hear you're encountering multiple issues of your cookware. Please be informed that we will replace any item found defective in material or workmanship when put to normal household use and cared for according to the instructions. We're glad to inform you that your product carries a limited lifetime warranty. For us to look into this, kindly fill out this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and have a great day!
[This review was collected as part of a promotion.] Love set have owned this for 1 year and 4 months. Use it daily to cook for my wife and myself. Have haled up very well.
[This review was collected as part of a promotion.] I have put my pots and pans through everything! They always come through. I recently added a 3quart pot to my set and love it. Perfect size for popcorn.
A simple YOUTUBE video will teach you how to use stainless steel. Your food sticking is a user error, not a caphalon error. YOU DONT COOK ON THESE THE SAME WAY YOU WOULD THAT TOXIC, NON STICK GARBAGE you’re used to. Please do research how to properly use/Cook with your set before leaving unfair, negative reviews.
[This review was collected as part of a promotion.] Love this set. I ended up adding the bigger skillet a week later. Works great, heats beautifully, cleans easily. Very happy with my purchase!