stained heavily after first use and the recommended solution of baking soda, vinegar and dish soap that customer service advised did not work. I would not recommend to buy this product. I have another stainless steel pan that I’ve used for years that doesn’t have this problem. I wonder what they've done to make their product lower quality but looks nice if you don’t use it.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, January 3, 2024
Thank you for your comment about your Calphalon product. We appreciate you for letting us know about your experience in using the Calphalon Classic Set. We are continually working to improve our products and appreciate your feedback. We will make sure, your comment will be shared with our quality team. To provide you with the best assistance possible, we recommend that you contact our Consumer Care team. You can reach them at https://www.calphalon.com/supportShow?cfid=contact-us. You can also send them an email by going to the Calphalon website.
I purchased this cookware set as a Christmas gift for my granddaughter. She was thrilled with it sending me pictures of it in her kitchen after she had cleaned out all of her old pots and pans! Thanks for a great product!
I have own this cookware for 3 years and live it. So I got a set for my daughter and it's even nicer. Updated pour covers and measurement markers inside the cookware. Makes me want another set.
The stainless pans immediately stained after the first use. No amount of dishwashing or handwashing fixes it. Very disappointing for an expected high quality company.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, December 13, 2023
Hi MPJ13! We appreciate you sharing your concern with our cookware. We're sorry to hear about the discoloration on your pan that you've had with the product. Such discoloration may also take place if the cookware is exposed to higher temperatures. As long as the cookware has not been overheated, this rainbow-like discoloration should be easy to remove.
(1) Baking Soda, Vinegar, and Dish Soap Solution Mix baking soda and dish soap Scrub the paste on the stainless steel pan Cover the pan with the solution using a kitchen towel Soak the kitchen towel with vinegar Let it sit for 15–30 minutes Then rinse Properly.
(2) Use a Barkeeper's Friend cleanser and a soft, nonabrasive sponge.
(3) To remove the browning Add three teaspoons of soda, pour hot water, and cook it for about 15 minutes. Baking soda should dissolve the burnt rests and enable to remove them quickly. For better results, you can also add three teaspoons of vinegar to the mixture of water and baking soda, and cook it for about 15 minutes and to avoid sticking you can use an ample amount of butter or oil.
Please visit this link to watch a brief video on "How To Clean Stainless Steel Cookware Interior": https://help.calphalon.com/s/article/Video-How-to-Clean-Stainless-Steel-Cookware
If this remedy still does not work, please let us know. Thank you for being the best part of Calphalon! Have a wonderful day!
Not as heavy as I expected - very thin - handles get hot
Response from calphalon.comBy Customer Care, December 11, 2023
Hi CA Liz! Thank you for giving your feedback and comments about our Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. Your concerns are important to us, and we are committed to finding a resolution for you. We recognize that the product fell short of your expectations. Although Calphalon cookware handles are designed to stay comfortably cool during stove-top cooking, always use caution when cooking on the stovetop, oven, or broiler. Short handles, high cooking temperatures, and long cooking times can cause handles to get hot on the stovetop, or when used in the oven or broiler. Always use a potholder or oven mitt to prevent burns when handling cookware on the stovetop, and when removing pans from the oven or broiler. We hope this information proves helpful. Should you have any further inquiries or concerns, please contact us directly; we'll be delighted to assist you. Have a wonderful day!