The stainless pans immediately stained after the first use. No amount of dishwashing or handwashing fixes it. Very disappointing for an expected high quality company.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, December 13, 2023
Hi MPJ13! We appreciate you sharing your concern with our cookware. We're sorry to hear about the discoloration on your pan that you've had with the product. Such discoloration may also take place if the cookware is exposed to higher temperatures. As long as the cookware has not been overheated, this rainbow-like discoloration should be easy to remove.
(1) Baking Soda, Vinegar, and Dish Soap Solution Mix baking soda and dish soap Scrub the paste on the stainless steel pan Cover the pan with the solution using a kitchen towel Soak the kitchen towel with vinegar Let it sit for 15–30 minutes Then rinse Properly.
(2) Use a Barkeeper's Friend cleanser and a soft, nonabrasive sponge.
(3) To remove the browning Add three teaspoons of soda, pour hot water, and cook it for about 15 minutes. Baking soda should dissolve the burnt rests and enable to remove them quickly. For better results, you can also add three teaspoons of vinegar to the mixture of water and baking soda, and cook it for about 15 minutes and to avoid sticking you can use an ample amount of butter or oil.
Please visit this link to watch a brief video on "How To Clean Stainless Steel Cookware Interior": https://help.calphalon.com/s/article/Video-How-to-Clean-Stainless-Steel-Cookware
If this remedy still does not work, please let us know. Thank you for being the best part of Calphalon! Have a wonderful day!
Written by a customer while visiting calphalon.com
Customer Rating
1
DO NOT BUY
on June 29, 2021
Posted by: Katb
from Harrisburg, PA
Gender:Female
i can't believe that Calphalon would even put their name on these pots and pans. Dollar Tree probably has better. We used 2, they would come clean, weird spots appeared. I cleaned one pot 3 times and it still didn't come clean. The sides got so hot, if something splash on it, it would immediately burn! I would give it a -5 if I could!
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, July 2, 2021
Hi Katb! Thank you for your comment about your Calphalon product. We appreciate you for letting us know about the issue you've encountered. This is not what we want our consumers to experience. Please know that we take our consumer inquiries very seriously and we carefully review every warranty case.
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We would like to work with you and make sure your concern will be completely resolved. With this, an email has been sent to you for an update. Thank you and have a great day!
Written by a customer while visiting calphalon.com
If you are looking for non-stick cookware, these are not the ones. Everything I have cooked on these pots and pans has stuck to them. Unfortunately, I am going to have to toss them and start looking for a good set of nonstick cookware. I was really hoping these were the ones because they came at a good price.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, July 19, 2021
Hi Rene! Thank you for your comment about your Calphalon product. We appreciate you for letting us know about the issue you've encountered. This is not what we want our consumers to experience. Please know that we take our consumer inquiries very seriously and we carefully review all warranty cases.
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We would like to work with you to make sure that your concern will be completely resolved. With this, an email has been sent to you for an update. Thank you and have a great day!
Written by a customer while visiting calphalon.com
I was so excited to get this for Christmas! After cooking, I’m very frustrated with how hard it is to clean and I’ve followed all steps for care that is recommended. My parents have the black non stick and those are much better!
Response from calphalon.comBy Calphalon, January 3, 2022
Hi Nicole! Thank you for your comment about your Calphalon Premier™ Stainless Steel 11-Piece Set. We appreciate the feedback, but were sorry to hear that you are having a hard time in cleaning this cookware.
Please be informed that Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for per the instructions We're glad to inform you that your cookware carries a limited lifetime warranty. With this, we have contacted you via email so that we can have this resolved and make things right. We will wait to hear from you and we look forward to discussing this with you further. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
Not worth it
on June 28, 2019
Posted by: EmilyM
from Myrtle beach sc
Gender:Female
Bought this set less than 3 months ago and have tried everything to keep things from sticking to the pan and the stainless steel has turned a brownish color. Absolutely impossible to cook things on. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, July 1, 2019
Thank you for your feedback. We apologize for any inconvenience you are experiencing with your Calphalon Classic Stainless Steel 10-Pc. Cookware Set. Stainless steel requires butter or oil to prevent the food from sticking to the pan. Preheating the cookware and using the correct temperature setting is also a factor in food not sticking, and turning out properly. Our Consumer Care team will reach out to you by email to provide assistance.
Written by a customer while visiting calphalon.com
toda la comida se quema y es complicado limpiarla y quitarle el quemado amarillento que deja. Si no están acostumbrados a tener acero inoxidable no ll compren
Response from calphalon.comBy Calphalon- Consumer Care, Calphalon- Consumer Service Department, November 11, 2022
Hi, Jennifer! Thank you for leaving a review regarding your Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We're sorry to know that all the food you cook burns. We appreciate you letting us know about the issue you've encountered. This is not what we want our consumers to experience. Please know that we take our consumers' concerns very seriously, and we carefully review every warranty case.
Please know that we have proper Use & Care for our stainless steel before using it; please visit https://www.calphalon.com/supportShow?cfid=cookware-use-and-care for more details. Additionally, Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We would like to work with you to make sure your concern is completely resolved. For us to assist you further, you may reach out to us using this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you, and have a great day!
Written by a customer while visiting calphalon.com
Food sticks to the pan even after heating and adding oil, would not recommend this product
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon- Consumer Care, Calphalon- Consumer Service Department, November 22, 2022
Hi, Chethan! Thank you for leaving a review regarding your Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We're sorry to know that the product is sticking even you follow the use and care instruction. We appreciate you letting us know about the issue you've encountered. This is not what we want our consumers to experience. Please know that we take our consumers' concerns very seriously, and we carefully review every warranty case.
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We would like to work with you to make sure your concern is completely resolved. For us to assist you further, you may reach out to us using this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Lower quality than expected from Brand for the $$$
on December 25, 2022
Posted by: Krista
from Spokane, WA
Gender:Female
Verified Purchase:Yes
Quality not as expected, even on low heat eggs sitck bad
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon- Consumer Care, Calphalon- Consumer Service Department, December 29, 2022
Hi, Krista! Thank you for leaving a review regarding your Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We're sorry to know that it is sticking. Please make sure to preheat the pan using the setting you intend to use when cooking before adding butter or oil. We recommend not using aerosol cooking sprays, as they contain a chemical propellant that is difficult to remove. Instead, use an oil mister with olive or vegetable oil, or dab a bit of oil on a paper towel and carefully wipe the interior of the pan.
In case there are no changes, please reach out to us so we can help you with your possible options. Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We would like to work with you to make sure your concern is completely resolved. For us to assist you further, you may reach out to us using this contact form: https://www.calphalon.com/supportShow?cfid=contact-us. Thank you, and have a great day!
Written by a customer while visiting calphalon.com