Hi Vicky! Thank you for providing us with your review. We are truly sorry to hear that our Calphalon Classic™ Stainless Steel 10-Piece Cookware Set failed to meet your expectations, but we really appreciate you bringing this issue to our attention. Please be informed that stainless steel is not nonstick, and food will tend to stick to it. Calphalon cookware is very heat-efficient; using high heat will quickly cause food to stick and burn. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Since the pans are stainless steel, we recommend using metal utensils. To restore the shine to the stainless steel, you may also use Bar Keeper’s Friend® cleanser (or other polish made especially for stainless steel) and a non-abrasive sponge or soft-bristle brush. If none of this helps and if you feel that your cookware is defective, we'd like to kindly request for you to file a warranty. With this, we have sent you an email update so that we may come up with the best resolution to your concern. We look forward to discussing this with you further. Have a great day!

Hi Ramm! Thank you for purchasing the Calphalon Classic™ Stainless Steel 10-Piece Cookware Set and for leaving us a review. We thank you for taking the time to provide us with your feedback. We're truly sorry to hear that you were not satisfied with your product. This is not the kind of experience we want you to have.

Please be informed that Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions We're glad to inform you that your cookware has a lifetime warranty. With this, we have contacted you via email so that we can have this resolved and make things right. We will wait to hear from you and we look forward to discussing this with you further. Have a great day!