Customer reviews from calphalon.com
Calphalon - Classic 10-Piece Cookware Set - Stainless Steel
Average customer rating
3.6
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
75
4 Stars
16
3 Stars
13
2 Stars
4
1 Star
37
63%of customers recommend this product.
(
74 out of
117)
Customer Reviews for Calphalon - Classic 10-Piece Cookware Set - Stainless Steel
Customer Rating
1
Extremely disappointed
on May 16, 2022
Posted by: Peter Pan
from New York
Gender:Female
These were probably the worst cooking set I have ever purchased. I can’t believe kitchen wear has me so frustrated. Everything I cook sticks to it and I come away with half the portion size of food that I started out with. And the black staining that they leave behind makes it look so dirty. I have tried cooking food on really low temps to see if that helps but it doesn’t, it’s just horrendous for the price we paid. And it smokes all the time, setting off our fire alarm when we go to cook anything on it. Very strange that this is happening.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, May 17, 2022
Hi Peter Pan! We thank you for purchasing and rating our Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We are truly sorry to hear that this set failed to meet your expectations. Please be informed that stainless steel is not nonstick, and food will tend to stick to it. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Since the pans are stainless steel, we recommend using metal utensils. If none of this helps and if you feel that your cookware is defective, we'd recommend filing a warranty claim. With this, we have sent you an email so that we may come up with the best resolution to your concern as your product carries a limited lifetime warranty. We look forward to discussing this with you further. Have a great day!
Written by a customer while visiting calphalon.com
Posted by: Sabrina
from Charlotte NC
Gender:Female
Verified Purchase:Yes
Would not recommend purchasing. The original aesthetic of the pots and pans are nice. The weight of the pots and pans is sufficient, not too heavy or light compared to others. However pots and pans stained and discolored after one use. They burned the food u was cooking and it stuck to the pan
Response from calphalon.comBy Customer Care, February 16, 2024
Hi Sabrina! Thank you for giving your feedback and comments about the Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We're sorry to hear about the stain and discoloration issue on your cookware. Here are some basic tips on you can easily remove the stain on your Stainless Steel cookware:
(1) Baking Soda, Vinegar, and Dish Soap Solution
Mix baking soda and dish soap
Scrub the paste on the stainless steel pan
Cover the pan with the solution using a kitchen towel
Soak the kitchen towel with vinegar
Let it sit for 15–30 minutes
Then rinse Properly.
(2) Use a barkeeper's Friend cleanser and a soft, nonabrasive sponge.
(3) To remove the browning
Add three teaspoons of soda, pour hot water and cook it for about 15 minutes.
Baking soda should dissolve the burnt rests and enable them to remove them quickly.
For better results, you can also add three teaspoons of vinegar to the mixture of water and baking soda, and cook it for about 15 minutes and to avoid sticking you can use an ample amount of butter or oil.
Please visit this link to watch a brief video on "How To Clean Stainless Steel Cookware Interior":
https://help.calphalon.com/s/article/Video-How-to-Clean-Stainless-Steel-Cookware
If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you for choosing Calphalon!
(1) Baking Soda, Vinegar, and Dish Soap Solution
Mix baking soda and dish soap
Scrub the paste on the stainless steel pan
Cover the pan with the solution using a kitchen towel
Soak the kitchen towel with vinegar
Let it sit for 15–30 minutes
Then rinse Properly.
(2) Use a barkeeper's Friend cleanser and a soft, nonabrasive sponge.
(3) To remove the browning
Add three teaspoons of soda, pour hot water and cook it for about 15 minutes.
Baking soda should dissolve the burnt rests and enable them to remove them quickly.
For better results, you can also add three teaspoons of vinegar to the mixture of water and baking soda, and cook it for about 15 minutes and to avoid sticking you can use an ample amount of butter or oil.
Please visit this link to watch a brief video on "How To Clean Stainless Steel Cookware Interior":
https://help.calphalon.com/s/article/Video-How-to-Clean-Stainless-Steel-Cookware
If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you for choosing Calphalon!
Written by a customer while visiting calphalon.com
Customer Rating
1
Disappointed with my purchase
on September 4, 2021
Posted by: KPrecivale
from Centreville, Virginia
I bought my 10 pieces set and after the first time I used the pots they were stained. Also, the pans and pots no matter what you cook sticks to the pan. I’m very disappointed with the quality of Calphalon as it
is a well known brand. I bought my 10 pieces set and after 1 time used the pots are all stained. Also, the pans and pots no matter what you cook sticks to the pan. I’m very disappointed with the quality of these Calphalon pots and pans as Calphalon is a very well known brand.
is a well known brand. I bought my 10 pieces set and after 1 time used the pots are all stained. Also, the pans and pots no matter what you cook sticks to the pan. I’m very disappointed with the quality of these Calphalon pots and pans as Calphalon is a very well known brand.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, September 9, 2021
Hi! Thank you for your comment about your Calphalon product. We apologize for any inconvenience that you have experienced with your Cookware. This is not the experience we want you to have. Please know that we take our consumer inquiries very seriously and we carefully review all warranty cases.
There are several factors to look at that may have caused of what causes the problem. Still, Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We are continually working to improve our products and appreciate your feedback. With this, we have sent an email update so that we can have this resolved. Thank you and have a great day!
There are several factors to look at that may have caused of what causes the problem. Still, Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We are continually working to improve our products and appreciate your feedback. With this, we have sent an email update so that we can have this resolved. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
1
Terrible
on June 16, 2022
Posted by: Mackenzie
Gender:Female
Received this set as a gift, I would never recommend this set to anyone. Everything you cook in it sticks and it is impossible to clean. No matter how much oil/cooking spray you use, it will not help the fact that everything will become stuck to the bottom.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, June 20, 2022
Hi Mackenzie! Thank you for providing us with your feedback regarding our Calphalon® Premier™ Stainless Steel 11-Piece Cookware Set. We appreciate you reaching out. We're truly sorry to hear that the cookware is sticking. Please be informed that stainless steel is not nonstick, and food will tend to stick to it. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes prior to cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Since the pans are stainless steel, we recommend using metal utensils. If none of this helps and if you feel that your cookware is defective, we'd recommend filing a warranty claim. We would like to work with you to make sure that your concern will be completely resolved. With this, we have contacted you through email so that we can further assist you. Thank you and have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
4
Need to add pot sizes to your description online
on January 26, 2023
Posted by: TJ92
from Colorado
Gender:Female
You need to add a description of what size quart pots come with this set so everyone online knows what you're selling. It would make the shoppers much happier and will vastly increase your sales We can't tell from the picture what you're selling. I'm having the same problem with almost all cookware sets sold online missing descriptions of sizes. I will be choosing from the very few who offer a proper description. I would've bought this set if it had a proper description as it looked like quality cookware that will last years
No, I would not recommend this to a friend.
Written by a customer while visiting calphalon.com
Posted by: Andrea MC
from Happy Valley OR
Gender:Female
Verified Purchase:Yes
Not non stick, food get stuck and takes time to soak and come off. One of them has a weird after color
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, November 30, 2023
Hi Andrea! Thank you for giving your feedback and comments about our Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. Our stainless steel cookware is not essentially nonstick. The cookware will release the food if used correctly. First, any food that has been refrigerated needs to be taken out at least 5 -10 minutes before cooking to allow food to warm slightly. Placing cold food in a hot pan will cause it to stick. After the food has warmed slightly, preheat the pan for about a minute to a minute and a half, or until the pan is hot. Once it is hot, lightly coat the pan with butter or oil, and let that heat for a few seconds to one minute. Once the oil reaches the proper temperature, place the food in the pan. Because the pans are stainless steel, we recommend using metal utensils. Also, please visit this link to watch a brief video on "How To Clean Stainless Steel Cookware Interior": https://help.calphalon.com/s/article/Video-How-to-Clean-Stainless-Steel-Cookware. If you have any concerns regarding the product, we recommend that you contact our Consumer Care team. You can reach them at https://www.calphalon.com/supportShow?cfid=contact-us. You can also send them an email by going to the Calphalon website.
Written by a customer while visiting calphalon.com
Posted by: Danthony
from Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was expecting higher quality for the price im upset i did not buy Gotham steel brand which was the same price but came with 22 pieces. For the amount of money i spent i was expecting at least a set that was non stick...it looks good but does not cook on the quality
I would recommend this to a friend!
Response from calphalon.comBy Calphalon, April 29, 2021
Thank you for your feedback about your Calphalon Classic™ Stainless Steel 10-Piece Cookware Set. We appreciate you for letting us know about this. We apologize for this inconvenience this has caused you.
We believe that this concern is covered by the wonderful warranty that your product has. For us to assist you further, we have sent you an email about this concern of yours. We'll be looking forward to your response and have this issue resolved.
We believe that this concern is covered by the wonderful warranty that your product has. For us to assist you further, we have sent you an email about this concern of yours. We'll be looking forward to your response and have this issue resolved.
Written by a customer while visiting calphalon.com
Customer Rating
1
The handle of your product is too hot .
on May 30, 2023
Posted by: Min Hye S
from Chicago,Illinois
Gender:Female
Your products
The handle of your product is too hot to pick it up. What products these days wear gloves because the handle is hot
The handle of your product is too hot to pick it up. What products these days wear gloves because the handle is hot
No, I would not recommend this to a friend.
Response from calphalon.comBy ReputationStudio IntegrationServiceUser, Customer Care, June 1, 2023
Hi MIn. Thank you for review regarding theClassic™ Stainless Steel 10-Piece Cookware Set.
At Calphalon, we strive to provide high-quality products that meet the needs and expectations of our customers. We understand that handling hot cookware can be a concern, especially during long cooking sessions, and we have implemented various features and technologies to address this.
Although Calphalon cookware handles are designed to stay comfortably cool during stove top cooking, always use caution when cooking on the stove top, oven or broiler. Short handles, high cooking temperatures, and long cooking times can cause handles to get hot on the stove top, or when used in the oven or broiler.
However, it's important to note that prolonged exposure to high heat can cause the handles to get hot to some extent. This is a common characteristic of most cookware materials. To ensure your safety, we recommend using oven mitts or silicone handle covers when handling hot cookware, especially during long cooking sessions.
We appreciate your feedback and will take it into consideration as we continue to improve our products.
Thank you.
At Calphalon, we strive to provide high-quality products that meet the needs and expectations of our customers. We understand that handling hot cookware can be a concern, especially during long cooking sessions, and we have implemented various features and technologies to address this.
Although Calphalon cookware handles are designed to stay comfortably cool during stove top cooking, always use caution when cooking on the stove top, oven or broiler. Short handles, high cooking temperatures, and long cooking times can cause handles to get hot on the stove top, or when used in the oven or broiler.
However, it's important to note that prolonged exposure to high heat can cause the handles to get hot to some extent. This is a common characteristic of most cookware materials. To ensure your safety, we recommend using oven mitts or silicone handle covers when handling hot cookware, especially during long cooking sessions.
We appreciate your feedback and will take it into consideration as we continue to improve our products.
Thank you.
Written by a customer while visiting calphalon.com