Customer reviews from geappliances.com
Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Customer Rating
1
Hate this oven
on January 27, 2022
Posted by: No fan of GE
from MA
2 years old and not working. Good luck getting help to fix it. Timer doesn’t work. Some burners work better than others. All controls lock if you lean up against it when cooking. Would not sinc with phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, January 28, 2022
Hello,
Thanks for the review. We're sorry to hear that your range is not working. We understand the inconvenience of a timer not working, burner problems, controls locking, and sync not working. To troubleshoot, make sure your electrical plug is plugged into a live, properly grounded outlet.
We hope this helps, but if not, please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review. We're sorry to hear that your range is not working. We understand the inconvenience of a timer not working, burner problems, controls locking, and sync not working. To troubleshoot, make sure your electrical plug is plugged into a live, properly grounded outlet.
We hope this helps, but if not, please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop!!
on May 26, 2023
Posted by: K from TN
from TN
Our new home had only electric for the range/cook top, so after reading reviews on the GE Cafe' Induction Range we decided to go with this appliance. Although we're coming from gas, and never used Induction before, we're glad we got this appliance. As someone who loves to cook, it's a whole new way to prepare our favorite dishes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
UNIT FAILED OUT OF THE BOX
on June 17, 2023
Posted by: Glenn J 0158
from Lawrenceville NJ
The unit was installed and the oven immediately failed with an error F350. This is a failure of the oven fan, sensor or control board. Awaiting response from store and GE.
Will update as progress is made
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 19, 2023
Hi there,
Thank you for taking the time to leave a review on your GE oven. We are sorry to hear that the oven is giving this error code. This is certainly not the quality that we expect, and we truly apologize.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. If you should have any other questions or concerns, please don't hesitate to reach back out for assistance.
Thank you,
-Devin@GEA
Thank you for taking the time to leave a review on your GE oven. We are sorry to hear that the oven is giving this error code. This is certainly not the quality that we expect, and we truly apologize.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. If you should have any other questions or concerns, please don't hesitate to reach back out for assistance.
Thank you,
-Devin@GEA
Written by a customer while visiting geappliances.com