Customer reviews from cafeappliances.com
Caf - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Average customer rating
4.4
(713 Reviews)
Rating breakdown 713 reviews
5 Stars
510
4 Stars
110
3 Stars
34
2 Stars
18
1 Star
41
88%of customers recommend this product.
(
513 out of
586)
Customer Reviews for Caf - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Customer Rating
2
Works Great When it Works
on March 3, 2024
Posted by: Eric_CA
I selected this range due to the high reviews and wanting an induction stove that performed significantly better than other ranges. In a lot of ways, it's been great, but I've had this over a year and more recently, coincidentally after it's gone out of warranty, the burners keep turning off. It doesn't matter whether I'm only using one burner or multiple, it'll turn off on its own and then won't come back on for a while. It tends to happen more often when I'm using both the oven and the stove top. It's extremely frustrating to cook like that and there is absolutely no reason the oven and stove top should not be able to be used at the same time. For example, today I had the oven on at 325 degrees farenheit and the large burner to medium and the burner turned off on me after a while and wouldn't turn back on. This is completely unacceptable and I fully regret spending the money on this range.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 6, 2024
We'd like to help with your range. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Oven Quit Working After a Year!
on March 4, 2024
Posted by: Chartsy29
If I could give less than one star, I would. We recently built a brand new home and ordered this beautiful range to complete our kitchen. The delivery was delayed by more than 7 months, but, despite my frustration, I accepted it due to the pandemic. We have had our stove for a little more than a year, and the oven has completely stopped working. We have tried everything to get it to work, but it won't (only the stove top is functional). To say I am disappointed is an understatement. I thought investing more in our appliances would ensure we ended up with quality products. If you're looking for a range that looks pretty but doesn't work, this is the one for you!
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 6, 2024
We're sorry that your range stopped working. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible
on March 20, 2024
Posted by: Why bother
Cooktop goes off for no reason. No wonder they discontinued this product because it’s a piece of garbage. Why do you need a computer in an oven anyway.
Response from cafeappliances.comBy Joyce, Hotpoint_Appliances, March 20, 2024
We are very sorry for your inconvenience and can understand your frustration. We would like to help! To prevent this, make sure the diameter of your pot or pan is similar in size to the burner you're using. Don't use a pot that's too big or too small for the burner. Also, we recommend making sure you have full power, and your circuit breaker hasn't tripped. If you still have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
What were your engineers thinking???
on August 5, 2024
Posted by: Star Man
from Phildephia, PA
Thought I'd finally come to the decision to purchase GE brand appliances, however after reading another review regarding GE oven doors unable to open a full 90 degrees resulting in bottom rack hitting door and preventing full extension, I returned to the showroom to double-check this claim (I couldn't believe it could be true). Sure enough, every GE 30" radiant electric range I checked (GE, Profile & Cafe) all the same...oven door only opens about 80 degrees +/- and bottom rack hits the door well before fully extending out. I tried at least a dozen showroom GE ranges and surely, they all can't be "out of adjustment". Apparently, this is simply poor design and is a "deal breaker" for me.... please tell me I'm wrong.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, August 7, 2024
We'd like to assist you with your range. Check that the door and drawer are parallel to each other and that both operate smoothly. If not, please refer to pages 27-28 in the owner's manual for directions on proper reaplcement.
If the issue persist after trying the suggestions mentioned, visit us at cafeappliances.com/service to schedule a service appointment.
If the issue persist after trying the suggestions mentioned, visit us at cafeappliances.com/service to schedule a service appointment.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Stove top died after 7 days
on November 26, 2024
Posted by: GaryGE
from Trinity Florida
Stove stopped working after 7 days! Called service and it before they came out it worked for one dinner. Now it’s out again. Just having the entire family over for Thanksgiving dinner. No stress, can you say air fryer.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 11, 2024
We're very sorry to hear that your range stopped working after having it serviced. We recommend referring to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17375
If this doesn't resolve the issue, you can schedule service online, visit us at cafeappliances.com/service.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17375
If this doesn't resolve the issue, you can schedule service online, visit us at cafeappliances.com/service.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
FANTASTIC RANGE!!!!
on January 1, 2019
Posted by: Mountainmama
from West Virginia
I LOVE this range! The induction boils water so fast and controlling the heat levels are like cooking with gas! There are no fluctuations in heat at all throughout the entire cooking time like electric ranges have. I can't rave about this range enough. LOVE IT!!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
love the induction
on May 16, 2019
Posted by: Molly
from Issaquah, WA
Cooking on induction is a step above "electric"- food turns out tasting better and with less chance of accidentally burning the bottom of a soup or stew left to simmer.
The true convection is great.
I also thought that the wifi and phone app was a gimick- but I installed it anyway and as an apple watch wearer I get a notification when my timer is up or when my oven is done preheating. This is a great feature to have as the timer is not loud (that is actually appreciated in our household) and I don't feel as though I am tied to my range when I am cooking something. I can even head out into the yard knowing I will get a notification when the timer goes off.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the induction stove top!
on July 14, 2019
Posted by: Happy mom
from Allentown, PA
I am very happy with the induction range. The induction stove top is amazing! I had a radiant electric range. Induction acts just like gas - instant on and off - and you can easily adjust for the perfect setting to get the right type of simmer or boil. The settings for the oven are smart looking and easy to use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com