Customer reviews from cafeappliances.com
Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Average customer rating
4.4
(673 Reviews)
Rating breakdown 673 reviews
5 Stars
483
4 Stars
104
3 Stars
30
2 Stars
17
1 Star
39
88%of customers recommend this product.
(
493 out of
563)
Customer Reviews for Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Customer Rating
2
Front burner no longer working!
on April 30, 2024
Posted by: MarylandCook
from Potomac, MD
Very disappointed front burner stopped working just after a year. I expected better quality from GE, a range should be the workhorse of the kitchen. Now I have to spend the time and hundreds of dollars to have a service person come out and look at it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, GE_Appliances, May 1, 2024
We would like to help with your broken burner. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great Induction Range
on July 18, 2024
Posted by: SWilly
from Georgia
Cooking with induction is different from electric and gas. There is a learning curve. I have been using my new stove for about three weeks now. Here are three aspects which are my favorites. The stove heats fast whether it is water in my teapot or the skillet for cooking meats. Likewise when I turn it down, it responds immediately. This allows vegetables and sauces to simmer or just to keep warm. The stove top is easy to clean because spills do not burn onto it. The only negative so far is with the oven. It cooks beautifully, but it is disappointingly slow to preheat. Overall, I am very glad I decided to give this stove a try.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
What were your engineers thinking???
on August 5, 2024
Posted by: Star Man
from Phildephia, PA
Thought I'd finally come to the decision to purchase GE brand appliances, however after reading another review regarding GE oven doors unable to open a full 90 degrees resulting in bottom rack hitting door and preventing full extension, I returned to the showroom to double-check this claim (I couldn't believe it could be true). Sure enough, every GE 30" radiant electric range I checked (GE, Profile & Cafe) all the same...oven door only opens about 80 degrees +/- and bottom rack hits the door well before fully extending out. I tried at least a dozen showroom GE ranges and surely, they all can't be "out of adjustment". Apparently, this is simply poor design and is a "deal breaker" for me.... please tell me I'm wrong.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, August 7, 2024
We'd like to assist you with your range. Check that the door and drawer are parallel to each other and that both operate smoothly. If not, please refer to pages 27-28 in the owner's manual for directions on proper reaplcement.
If the issue persist after trying the suggestions mentioned, visit us at cafeappliances.com/service to schedule a service appointment.
If the issue persist after trying the suggestions mentioned, visit us at cafeappliances.com/service to schedule a service appointment.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Stove top died after 7 days
on November 26, 2024
Posted by: GaryGE
from Trinity Florida
Stove stopped working after 7 days! Called service and it before they came out it worked for one dinner. Now it’s out again. Just having the entire family over for Thanksgiving dinner. No stress, can you say air fryer.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 11, 2024
We're very sorry to hear that your range stopped working after having it serviced. We recommend referring to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17375
If this doesn't resolve the issue, you can schedule service online, visit us at cafeappliances.com/service.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17375
If this doesn't resolve the issue, you can schedule service online, visit us at cafeappliances.com/service.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Induction cooking is the Best!
on January 27, 2025
Posted by: JBar
So far I love the features of this Cafe Induction Stove. There are two features that I fell are a little short from a Quality aspect. The oven light is almost useless; Cannot see the items while they are baking. A higher wattage bulb or even a second light might have been a better feature at this price point. Also the volume on the timer signal is so low that you can't hear it if you are more than 4 feet away. There doesn't seem to be an option to change the volume.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good but not great
on April 21, 2025
Posted by: Cucina
The Cafe range is okay, but for the cost should be excellent. Too many burners can't fit the cookware. The one and only large burner has a hot spot. And there should be two large burners.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Dissapointed
on June 15, 2021
Posted by: DDB1
from Saint Robert, Mo
I was excited to get this range however after using the 3 hour self-cleaning option it no longer worked. It took 2 weeks and 2 trips to resolve the issue because a part had to be ordered and repair rescheduled. Now the induction top does not work. I have a functioning oven and warming drawer. Repair is scheduled to tomorrow morning and hopefully I will receive confirmation of the timeframe and the tech will have the necessary part. This has become a major hassle for such an expensive item.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sharon@GEA, GE_Appliances , June 17, 2021
Hi, Thanks for taking a few moments to post your review. We want to sincerely apologize for the ordeal you've been through with your brand new Café range. Obviously this isn't something we would expect and hope the induction cooktop issue is taken care of. We're glad you have taken advantage of the warranty. If you have any questions or concerns, please know we're here for you. - Sharon@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Got some issues!
on August 15, 2020
Posted by: Kare
from Tolland, CT
We've had the inductions slide in oven an range for a week. I hate the oven racks, not a good design, too much width between metal. My small bread pans tipped over an raall over the bottom of the oven. The first time I used the oven, it sounds like the fan for the back vent is howling the whole time baking is going on.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com