Customer reviews from cafeappliances.com
Caf - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Average customer rating
4.4
(713 Reviews)
Rating breakdown 713 reviews
5 Stars
510
4 Stars
110
3 Stars
34
2 Stars
18
1 Star
41
88%of customers recommend this product.
(
513 out of
586)
Customer Reviews for Caf - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range, Customizable - Stainless Steel
Customer Rating
4
So far so good- but how to use big burner?
on January 23, 2023
Posted by: AmyJS
from BC
I am enjoying my new oven (Cafe induction dual oven with copper handle package). I was worried about noise of induction but it’s fine- as long as a good induction compatible pan is used that is also the right size for the burner . My issue is that the large burner on the stove top (in the front right position- most useful spot) is really big and seems to need a pan with a 10 3/4”- 11 1/2” base! Even a 12” fry pan only has a 10” base. It gives off an unhappy high pitched whine/hum if pan doesn’t fill burner hob. Still trying to find big enough pan! Otherwise it works great, heats up quickly. Oven dials and Dash are nice in that it is only lit when in use so is otherwise subtle.
A lot of oven features need Wifi and Connecting, which is unfortunate and likely unnecessary (why can I only access AirFry if I use my phone??)
Careful re changing the handles. I got the copper handle/knob kit which is lovely but when it went to put them on the set screw on the existing oven handle was installed improperly and stripped or too far in. GE customer service was no help at all. Not even any advice or tips. Apparently defects like that have to be raised within 7 days which is unlikely! Builder was able to get it undone and changed over luckily .
A lot of oven features need Wifi and Connecting, which is unfortunate and likely unnecessary (why can I only access AirFry if I use my phone??)
Careful re changing the handles. I got the copper handle/knob kit which is lovely but when it went to put them on the set screw on the existing oven handle was installed improperly and stripped or too far in. GE customer service was no help at all. Not even any advice or tips. Apparently defects like that have to be raised within 7 days which is unlikely! Builder was able to get it undone and changed over luckily .
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use good control
on March 11, 2023
Posted by: Steve419
from Old Saybrook CT
Good features, easy to use and the way better results than our old Gaggenau oven!
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, March 24, 2023
Greetings! Thank you for providing us with your feedback. We are happy to hear that you are loving your new range and its ease of use. This is such a beautiful model with many great cooking features that we're sure you'll love. We appreciate you choosing Cafe Appliances for your home, and we hope you enjoy your new range for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Annoying Rubbery Gasket/Trim
on March 22, 2023
Posted by: TeresaP
from Kansas
I like so much about this range but surely there is a better option for separating the cooktop portion from the stainless steel control portion than the rubbery product that seems so difficult to clean and looks unattractive.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Machine tries to be too smart and fails at it
on November 25, 2023
Posted by: MichelinChef87
from Utah
Unfortunately, when you turn the dials up to high, the stove top will stop when it think your pans are too hot. Since the sensor on my machine seems to have arrived busted, I won't get to heat up my food at full blast until it gets repaired. Smarter appliances shouldn't mean replacing human controls. Especially something like choosing your temperature, which is extremely critical for cooking food properly.
Any notifications sent to the app are always five to ten minutes late, which is absolutely absurd. If I cared about a companion apps notifications working, I'd be furious. The notifications are just another way "smart" appliances try to help but the execution here is ridiculous.
The interface on the front is perfectly straightforward so I give this appliance 2 stars instead of 1. L
Response from cafeappliances.comBy Adrian, Cafe_Appliances, November 30, 2023
Hi! We appreciate your review. We are so sorry to hear that your cooktop burners are not reaching the desired temperature and the app is not sending you notifications in a timely manner. We recommend calling the GE Appliances Connected Home Support Line for further guidance with the app. They can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
Thank you for choosing Cafe Appliances for your home. We are confident that our technicians will get your range back up and running like normal as quickly as possible. - Adrian@Cafe
Thank you for choosing Cafe Appliances for your home. We are confident that our technicians will get your range back up and running like normal as quickly as possible. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent range for home cooks
on November 29, 2023
Posted by: JMGA2023
from Poughkeepsie, NY
The stove is responsive and very quick. It's noticeably quicker to get a meal cooked. We put the range through its paces over Thanksgiving weekend. It bakes, roasts, and air fries very well. Turkey mode was fairly good, although the target temperature of 170 was higher than the USDA target of 165. It was handy to see the temperature of the turkey as it cooked, and a 14 lb spatchcocked turkey took about 90 minutes to be fully roasted. Air fried vegetables and fish come out crispy.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect for me
on December 18, 2023
Posted by: davecity65
from Lincolnshire, IL
This range is just about my ideal range. I'm still getting used to induction cooking, so running into some cooking issues, mainly dealing with controlling how much heat is being applied to the cookware. The range does emit a high-pitch buzzing when initially heating up a pan, but it seems to fade after awhile. Either that or I'm just getting used to it. I love how easy it is to clean the cooking surface after any meal prepared on the cooktop.
I've only used the oven part maybe five times. The app is also useful as one time I was occupied in my office on a call and I turned off the oven remotely when I knew the food was done. One thing I hope the software people adjust is that in the app, the cooking time is from the time you reach the pre-determined temperature. If I'm still preparing food and then place the food in the oven after 10 minutes, the app has already reported 10 minutes of cooking time. It'd be nice if that timer reset to zero after the first time the door was opened. Either that, or at least have a pop-up message on that app asking if I wanted to restart the cooking timer.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Induction stove oven. Meh.
on January 1, 2024
Posted by: charlie2024
The induction top works great overall. For burner knobs high is very high, medium is quite high, and low is too low. The warming plate is silly and takes up space-it's useless.
The oven is what gets this stove its rating. Preheating is very inaccurate compared to temperature reading of a very reliable wireless thermometer. Once heated, the temperature can fluctuate 30-40 degrees above or below the desired set point. This happens on convection or normal bake modes.
The warming drawer. Great crumb collector.
The oven is what gets this stove its rating. Preheating is very inaccurate compared to temperature reading of a very reliable wireless thermometer. Once heated, the temperature can fluctuate 30-40 degrees above or below the desired set point. This happens on convection or normal bake modes.
The warming drawer. Great crumb collector.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren, Café_Appliances, January 16, 2024
Hi there - we truly appreciate your feedback on the performance of your induction top and oven and are glad to know that you’re loving the appearance of your range. Regarding the burner knobs and warming plate concerns, we'll certainly take note of your observations for future improvements. Regarding the oven temperature fluctuations, it's important to note that gas and electric ovens naturally experience variations during the cooking cycle. Individual unit differences, influenced by factors like measurement location and room temperature, can result in fluctuations from +30 to -30 degrees. This is typical and is factored into the creation and use of recipes. However, if you believe your oven temperature is too hot or cold and wish to change it, we recommend using the Adjust Temperature setting which allows the oven temperature to be adjusted up to 35°F hotter or down to 35°F cooler. To learn more, see the Settings section on page 16 of your manual: https://products-salsify.geappliances.com/image/upload/s--vxul6HCl--/5268140779fcedeac35c2c73d41cab1af9677ca5.pdf -- We hope this is informative and please don’t hesitate to reach out anytime if there is anything else we can assist with. Kind regards. Lauren@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Preheat Reporting
on February 15, 2024
Posted by: SEADEVIL
The only issue I have with this range is the time it takes to preheat the oven and the fact that it reports it is preheated when it is not at the preset temp (e.g. at 260 degrees when set for 375 degrees) using SmartHQ
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com