Customer reviews from cafeappliances.com
Café - Modern Glass 27" Built-In Single Electric Convection Wall Oven
Average customer rating
4.4
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
47
4 Stars
18
3 Stars
3
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
61 out of
67)
Customer Reviews for Café - Modern Glass 27" Built-In Single Electric Convection Wall Oven
Customer Rating
5
Stylish big window
on January 13, 2021
Posted by: Milsan
from Albuquerque NM
Love my new oven. Cooks evenly and you can see inside thru it’s large window!
If window gets splattered with food it is easy to wipe the ff when still warm.
If window gets splattered with food it is easy to wipe the ff when still warm.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the controls! They really are intuitive ☺️
on January 19, 2021
Posted by: Tori
Delighted with performance. It’s easy to use; fantastic slide out shelf (especially for heavy Dutch ovens), accurate thermometer, and easy cleanup.
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 17, 2021
Hey Tori, we're glad to hear your oven is performing so well. Welcome to the Cafe Appliances family!
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on January 30, 2021
Posted by: Tate1
from Houston
Just got installed.... still learning the Recipe selection
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 1, 2021
Hello Tate1- Thank you for taking the time to share your review. We understand it might be a little too early, but we are happy to hear you like the features. Please reach out to us at the GE Answer Center at 1-800-626-2000 if you have any questions. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent oven
on February 1, 2021
Posted by: DaniV
from Fort Worth, TX
I’ve owned this oven for a few weeks now and it’s a major upgrade compared to my last oven. It cooks wonderfully and the smart features are super handy in the morning when I wake up and want to preheat the oven from my phone before getting up to make breakfast. The customizable hardware is such an awesome feature and was a deciding factor in choosing this oven over others. I chose copper handles to tie the oven into the copper that I had elsewhere in my kitchen. I highly recommend this oven.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 17, 2021
Hello DanielleVieck- Thank you for taking the time to share your review. This is a beautiful model and we are so happy that you are loving the features and the WiFi feature. We are so pleased you like the customized hardware and chose the copper colored handles to go with your kitchen. We truly appreciate your recommendation. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great except for clock
on March 25, 2021
Posted by: EJF13
from Tulsa, OK
I've had this oven about a month and it works great - the wifi feature is really convenient - especially when I'm running late getting home from work, however, the clock auto sets itself an hour ahead and there is no way to adjust it. At first I thought it was a time zone issue, but there is no way to choose the time zone. I'm so frustrated with it I've had to turn the idle display off completely...
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 26, 2021
Hello- Thank you for taking the time to share your review. This is a beautiful oven and we are so glad you are enjoying it. We are very sorry for the issues you are having with your clock though. We think you are on the right track in regards to the issue being the time zone. Please check your Smart HQ app and see if you have the correct time zone selected. This is usually the culprit. If you have everything set correctly, we recommend reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love ❤️ this oven
on May 28, 2021
Posted by: Bunni
from Orangevale California
I love WiFi capabilities and the large on screen panel. And the steam clean feature. And the pull out bottom rack. And cooks everything perfect.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love he features
on May 30, 2021
Posted by: JanW
from Chico, CA
Easy to use controls and the light makes it very easy to see what is cooking.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Very disappointed!
on June 4, 2021
Posted by: ca9116
from Bakersfield, CA
My expectation when I purchased this oven was simply that when I set the temperature to 350 degrees, that is what it would do. However, it starts off 40-50 degrees less and as we try to increase the temperature, it fluctuates and is not consistent.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Eliza@Café , GE Appliances, June 7, 2021
Hi there, we truly appreciate you choosing this wall oven for your home and taking the time to share your review! We are very sorry to hear that you've experienced inconsistent and fluctuating temperatures and apologize for the disappointment that this has caused. This certainly isn’t something that we would expect, and we have shared your experience and feedback with our design team for review and improvement.
We have looked into your situation and are thankful to see that one of our helpful Consumer Relations agents is working to get you service scheduled and support you in this situation. We have also shared this review with your agent so that they are updated on the status of your situation. We see that you have an upcoming service appointment this week and are optimistic that our qualified technicians will be able to resolve this for you and offer you peace of mind. We truly appreciate you being a part of the Café Appliances family and sincerely hope for the opportunity to restore your trust in us. All the best! -Eliza@Café
We have looked into your situation and are thankful to see that one of our helpful Consumer Relations agents is working to get you service scheduled and support you in this situation. We have also shared this review with your agent so that they are updated on the status of your situation. We see that you have an upcoming service appointment this week and are optimistic that our qualified technicians will be able to resolve this for you and offer you peace of mind. We truly appreciate you being a part of the Café Appliances family and sincerely hope for the opportunity to restore your trust in us. All the best! -Eliza@Café
Written by a customer while visiting cafeappliances.com