Customer reviews from geappliances.com
GE Profile - 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.7
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
95
4 Stars
20
3 Stars
5
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
101 out of
108)
Customer Reviews for GE Profile - 27" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
4
Nice oven, could easily be better
on December 29, 2023
Posted by: nanypoo
from Ogemaw county Michigan
This oven is pretty good, and it worked right out of the box. It holds temperature plus or minus about 12 degrees F. and bakes well. Preheat is very thorough. Front and back lights are a nice touch. Don't forget to lube the oven liner rack rails with the provided graphite or your top rack/s will seize in place when hot and chip/scratch the enamel on the racks and oven liner. There are a few nitpicky things that on a thousand dollar top of the line oven bug me though. I don't like that it shuts off after preheating, and it shuts off at the end of bake time. That's just dumb, especially so when making cookies. I have the timer chime at its highest setting, and if you are older than 40 or have the TV on it is inaudible from the next room, it needs to be at least twice as loud as it is and it should have a choice of tones because some of us hear lower frequencies better. Since I can't reliably hear the timer chime I decided to use the phone app instead. I found the Iphone app is difficult to install, it took several download and install attempts and 4 hours of time over two days to get it to work, It requires you to set up an account with GE then requires email verification which took overnight to arrive in my mail box. The app is supposed to work with the timer but doesn't really do so. The phone does chime as it should when preheat is complete but not when baking time is finished. When baking time is finished instead of the audible alert that I expected the phone displays a white balloon with text in it indicating baking is finished, what good is that? Who is going to sit and watch their phone? Dumb! So I have to use my phone's timer function instead which is actually a lot less trouble. The owners manual is incomplete, leaving out many details of "how to" operation. The online one is no better. Youtube videos and internet posts from other oven owners are more useful. What ever happened to good owners manuals?
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
No Air Fryer in 27" Model
on September 9, 2022
Posted by: General_Customer
from Maryland
This is a wonderful oven. However, the 27" model does not have a "no preheat air fryer" mode as indicated on the website. Only the 30" model has the feature. If you want the air fryer feature, you must get the 30" model.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 7, 2019
Posted by: Anonymous
from Houston,TX
I love how easy this oven is to use! Starting the oven is easy and it heats fast. The bottom rack slides out smooth compared to other oven racks. Love the design as well. The clock numbers are big so I can see the time from across the room.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Smart purchase
on May 18, 2020
Posted by: Murry853
from Charleston, SC
I have only had this oven for about two weeks but I am loving it so far. I was able to easily connect the oven to my internet for the smart features and am easily able to control the functions and timer remotely if I choose. Cooks evenly. In case you are trying to match a microwave as I was, the glass is dark gray and not black as I was initially told. It is so dark it still looks good with a black and stainless microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good oven, bad apps
on June 25, 2020
Posted by: Eddiehv
from Raleigh NC
Oven is good, but IOS and Android apps to control it are horrible and poorly supported
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful oven
on July 31, 2020
Posted by: EJohnsonIII
from Frisco tx
Really nice and easy to use.. good options and features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful and Versitile
on July 26, 2021
Posted by: Carroll4
from Midland, Texas
Now that it finally arrived ( 3 months)... We Love it! It's beautiful, sleek and oh so versatile. Worth the wait !!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Takes longer to preheat then my old oven
on April 5, 2022
Posted by: Meme456789
Isn’t compatible with my iPhone 6 takes a long time to preheat. Seems easy to keep clean i like the look
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 7, 2022
Hello - Thanks for posting a review on your wall oven. We can certainly understand how excited you must be to access some of these great new features, and we're glad to help you get connected. Our Connected Home Support Team specialists are always happy to lend their expertise. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com.
Your new oven has a different cooking system from your old oven and therefore may cook differently than your old model. Check out the following link for a few tips and tricks on preheat: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540&_ga=2.56200427.1303299349.1649078747-720515421.1648128038
If the above troubleshooting doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Please let us know if questions or concerns come up. Thanks again! -Mikayla@GEA
Your new oven has a different cooking system from your old oven and therefore may cook differently than your old model. Check out the following link for a few tips and tricks on preheat: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540&_ga=2.56200427.1303299349.1649078747-720515421.1648128038
If the above troubleshooting doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Please let us know if questions or concerns come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com