Customer reviews from cafeappliances.com
Café - 27" Built-In Single Electric Convection Wall Oven, Customizable - Stainless Steel
Average customer rating
4.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
59
4 Stars
20
3 Stars
4
2 Stars
3
1 Star
3
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Café - 27" Built-In Single Electric Convection Wall Oven, Customizable - Stainless Steel
Customer Rating
1
Very disappointed!
on June 4, 2021
Posted by: ca9116
from Bakersfield, CA
My expectation when I purchased this oven was simply that when I set the temperature to 350 degrees, that is what it would do. However, it starts off 40-50 degrees less and as we try to increase the temperature, it fluctuates and is not consistent.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Eliza@Café , GE Appliances, June 7, 2021
Hi there, we truly appreciate you choosing this wall oven for your home and taking the time to share your review! We are very sorry to hear that you've experienced inconsistent and fluctuating temperatures and apologize for the disappointment that this has caused. This certainly isn’t something that we would expect, and we have shared your experience and feedback with our design team for review and improvement.
We have looked into your situation and are thankful to see that one of our helpful Consumer Relations agents is working to get you service scheduled and support you in this situation. We have also shared this review with your agent so that they are updated on the status of your situation. We see that you have an upcoming service appointment this week and are optimistic that our qualified technicians will be able to resolve this for you and offer you peace of mind. We truly appreciate you being a part of the Café Appliances family and sincerely hope for the opportunity to restore your trust in us. All the best! -Eliza@Café
We have looked into your situation and are thankful to see that one of our helpful Consumer Relations agents is working to get you service scheduled and support you in this situation. We have also shared this review with your agent so that they are updated on the status of your situation. We see that you have an upcoming service appointment this week and are optimistic that our qualified technicians will be able to resolve this for you and offer you peace of mind. We truly appreciate you being a part of the Café Appliances family and sincerely hope for the opportunity to restore your trust in us. All the best! -Eliza@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe
on July 7, 2021
Posted by: anyisland
from Bend OR
Great oven. Took a little to get used to the digital panel, but love it.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, July 9, 2021
Hello- Congratulations on your new oven. This is such a beautiful model and we are so glad you are loving it! We are glad you are getting used to the digital panel functions. If you have questions in the future, please let us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use!
on August 12, 2021
Posted by: Nan of 5
from San Francisco Bay Area
I haven’t had it long, but so far it’s been great. Love that we can conserve energy and still enjoy baking.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Super easy to navigate
on August 13, 2021
Posted by: Dawn13
from Spring, TX
This is my third Café product. We recently bought a dishwasher, a cooktop and now the wall oven. I have to say I’m still getting used to it. I wasn’t keen on the bottom rack being permanently attached but I have learned to work around it. Otherwise I have to say I love it! My favorite feature is the delayed start. I can literally put still frozen food in the oven ready to go in the morning, program it to start baking at 2:00, and dinner is ready by 5:30 when I get home. How awesome is that?
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Pretty new but working well.
on August 26, 2021
Posted by: I_like_spaghetti
from California
We've only made brownies and frozen lasagna so far but everything was done 5mins before the recommended time on the box.
Oven didn't ship with a thermal probe but I called and they send me one!
Oven didn't ship with a thermal probe but I called and they send me one!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good, so far
on September 14, 2021
Posted by: Jamied
from Alabama
Only had the new oven for a few days. Pleased, so far. Only concern is that it takes longer to preheat than my old unit.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
hate it
on December 6, 2021
Posted by: Valentine
from fresno
The touch screen does not respond, the app doesn't consistently work
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, December 7, 2021
Hello- We are so sorry to hear you aren't happy with your new oven. This is a beautiful model and we want you to be happy with your purchase. You should be able to operate the SETTINGS and TIMER from the oven's touch screen while connected to WIFI.
Being connected to WIFI wouldn’t adjust/change access to either. Note: We do generally block access to the settings menu when the oven is in a cooking mode. If you have any questions in the future, please feel free to reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@Cafe
Being connected to WIFI wouldn’t adjust/change access to either. Note: We do generally block access to the settings menu when the oven is in a cooking mode. If you have any questions in the future, please feel free to reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and fun
on December 16, 2021
Posted by: SLC1
from Ohio
Love it! Better than I expected. I was concerned about difficulty to use but it's very user friendly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com