Customer reviews from totalwireless.com
Samsung - Galaxy S10 with 128GB Memory Prepaid Cell Phone - Black (Total by Verizon)
Average customer rating
2.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Samsung - Galaxy S10 with 128GB Memory Prepaid Cell Phone - Black (Total by Verizon)
Posted by: BARRETT
Verified Purchase:Yes
Good phone so far a step up from s8 . Much faster and better camera. Also, more options in camera mode. I highly recommend if you are not wanting to spend 1k or more.
Written by a customer while visiting totalwireless.com
Posted by: L Sasser
Verified Purchase:Yes
I bought this couple of weeks ago, do not like the bixby features, I am 72 years old other than that, its ok, not at great as I thought it would be
Response from totalwireless.comBy Total Wireless, January 23, 2021
Hi. This is Frank from Total Wireless. Thank you for your rating. If you have questions or concern, please let us know. Have a nice day.
Written by a customer while visiting totalwireless.com
Customer Rating
1
Total network doesn't support several features.
on May 15, 2020
Posted by: Majorta
This phone worked well on verizon, but on Total you cannot send group messages or pictures in texting. Huge problem when group messaging is part of your daily work.
Wanted more data at a fair price, but at the cost of losing capablities and no way to fix it appears. There should be a disclaimer if you buy a samsung phone that not functions are going to work.
Wanted more data at a fair price, but at the cost of losing capablities and no way to fix it appears. There should be a disclaimer if you buy a samsung phone that not functions are going to work.
Response from totalwireless.comBy Total Wireless, May 15, 2020
Hi. This is Katrina from Total Wireless. We want to sincerely apologize for your negative experience with our phone. Let's go over all the details and options together to resolve this issue. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting totalwireless.com
Customer Rating
1
No 4G
on July 30, 2020
Posted by: Marc C
I hoped this phone was faster since it had a better processor and memory. This IS not the case. It IS not 4G. It is LTE which IS slower than 4G. I tried downloading 2 apps while at work. It was very slow, even though LTE showed 4 bars of connection.
My S7 was faster with 4G than this phone. Very disappointed with it.
My S7 was faster with 4G than this phone. Very disappointed with it.
Response from totalwireless.comBy Total Wireless, July 30, 2020
Hi. This is Katrina from Total Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Let's go over all the details and options together to resolve this issue. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting totalwireless.com
Posted by: Peggy51
Verified Purchase:Yes
Really like the phone not big or small just the right size does everything I need
Written by a customer while visiting totalwireless.com