Customer reviews from geappliances.com
Café - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.6
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
8
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
3
60%of customers recommend this product.
(
12 out of
20)
Customer Reviews for Café - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
2
Good Refrigerator for a HIGH Price
on September 26, 2016
Posted by: BPotter
I had to buy a 48' refrigerator to fit a fixed space. The GE met that requirement but it seems a strangely incomplete product: The light in the freezer section is very dim, compared with the refrigerator side; Shelf and door shelf spacing is wasteful and lacks basic racks, like eggs; the ice maker overfills the bin and spews cubes into the freezer section; installing wood side panels as specified covers up significant side vents on the right side; it's louder than I expected.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Value
on September 21, 2016
Posted by: SJB1
from Denver, CO, United States
Good value for a built in refridgerator. Most features work well but the ice maker is a weak point
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Beautiful but did not Work from the Start
on November 28, 2016
Posted by: knevins54
from Texas, United States
From the beginning the refrigerator has made loud motor noises when the freezer door is closed. The interior doors are frosted up and the ice maker over flows ice onto the lower shelves.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with the Cafe model except!
on December 14, 2016
Posted by: JWalterG
from West Chester, PA, United States
We are very happy with the refrigerator. We really like the lighting and the vegetable and meat drawers. Overall it is well engineered but the ice maker keeps overflowing with ice and not activating the automatic shut off arm.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
ice maker is pathetic
on October 19, 2019
Posted by: Marsh7257
from branson mo
Great looking fridge. Plenty of space for all items. Freezer works well but the ice maker? Really?? Getting ice out with your hands creates a cascade of ice cubes into the lower parts of freezer and on the floor. Any solution for this negligent design?
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 24, 2019
Hi there,
We are thrilled to hear about your love for your new refrigerator. We do not have many solutions for the issue you're experiencing with your ice maker. However, you could attempt to use a cup to scoop out the ice if you do not like using your hands. We will be sure to pass your comments along to our design team for future refrigerators.
Thanks so much for your feedback.
And thank you for choosing GE Appliances for your home.
We are thrilled to hear about your love for your new refrigerator. We do not have many solutions for the issue you're experiencing with your ice maker. However, you could attempt to use a cup to scoop out the ice if you do not like using your hands. We will be sure to pass your comments along to our design team for future refrigerators.
Thanks so much for your feedback.
And thank you for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
2
OK built-in refrigerator but not great
on May 20, 2017
Posted by: David W
from Phoenix, AZ, United States
Purchased this refrigerator for new construction home. The interior has several flaws. The bottom drawer will not open without hitting the door, even when the door is all the way open. Ice maker access is horrible. Door shelve adjustment is limited so some tall items can't fit there. Door top shelf is almost useless. Outside is cool but interior needs a lot of work. I wish I could have used this product for a while before buying it, because I would have selected a different brand.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Form over function, wasted space
on November 29, 2016
Posted by: Jed 3
from Pennsylvania
We are very disappointed in this refrigerator. The ice maker is huge. I suspect it is the one made for the 'door ice dispenser' model. As such, it takes away much space. It is not simple to get the ice cubes out, although they fall down onto the shelves by themselves. If you want all of the ice cubes at once, you have to pull out the heavy clunky container. Very inconvenient. Valuable space is also reduced due to the door shelves being curved to make them look snazzy, but the inside shelves have to be less deep to accommodate this. Also making the door shelves less deep is the back lighting, which I think is unnecessary.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
3
Less expensive option...you get what you pay for
on August 30, 2018
Posted by: Metro meets rural
from Annapolis, MD
This was purchased to replace the 14 year old Viking. It was purchased because of the size: my husband didn’t want to do any kitchen renovations in order to replace the Viking (which cane w/our house & has been a disaster since we bought the house.)
It’s clear this size & style was created by GE to tend to the market of folks w/ desires for the “commercial sized” refrigerators.
The price point appealed to my husband. So thumbs up on the shell & size. From there- not so impressed.
You get what you pay for. The ice maker is located at the very top inside the freezer. In order for shorter statured folks to get Inside the collection bin to retrieve Ice- a step stool is needed. Meanwhile the freezer door is gaping open. The design & placement of shelving inside the door & the freezer itself is poor & of poor quality materials. The same for inside of the fridge. Because there are 3 drawers (two larger & one smaller), you have less shelving space. Poor quality shelves & drawers- easy to crack & difficult to maneuver drawers efficiently.
I never determined based on reading the owners manual if it’s dual compressor or not. Any appliance this size needs to have 2 compressors so the freezer is not the workhorse for the entire cubic footage.
Ice maker is noisy; it does not stop making ice when the bin is full, so I’m finding ice cubes all over the place; I despise the location of it- retrieving ice rebders Ice all over the freezer & your floor. We have to manually shut it off daily to keep it from overflowing.
I do not like the easily smudged stainless steel. When you have something this large, you better keep
It spotless because it naturally becomes a focal point.
It spotless because it naturally becomes a focal point.
Overall- it keeps food at adequate temperatures. But the inside design and quality is poor.
I wish the engineers would consult with women who use their kitchens regularly when designing appliances. But...you get what you pay for. Especially when your husband chooses the appliances based on price point.
There’s a reason why builders love GE & why discerning customers don’t.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com